Engagement Lead - SaaS & Data Services (Remote)

Improvado; A distancia; MXN 1,262,000 - 1,623,000; Jornada completa

Descripción de la vacante

A dynamic data solutions company is seeking an Engagement Lead to execute and lead Professional Services offerings. The ideal candidate should have a minimum of 3 years in client-facing roles, a proven track record in project management, and excellent communication skills. Key responsibilities include managing client relationships, creating project plans, and collaborating with internal teams. This role offers a remote-first environment, generous PTO, and professional development opportunities.

Servicios

27 days of PTO per year

US holidays and additional days off

Professional development reimbursement

Formación

• Minimum of 3 years in client-facing roles such as Project Lead, Customer Success Manager, or similar.
• Experience in delivering Professional Services within a SaaS or AdTech company is preferred.
• Demonstrated expertise in leading cross-functional teams.

Responsabilidades

• Create project and resource plans while collaborating with clients.
• Ensure projects align with Professional Services standards.
• Engage in client consultations and lead strategic meetings.

Conocimientos

Client management

Technical project delivery

Interpersonal skills

Communication

Organization

Herramientas

SQL

API

Programming

Descripción del empleo

A dynamic data solutions company is seeking an Engagement Lead to execute and lead Professional Services offerings. The ideal candidate should have a minimum of 3 years in client-facing roles, a proven track record in project management, and excellent communication skills. Key responsibilities include managing client relationships, creating project plans, and collaborating with internal teams. This role offers a remote-first environment, generous PTO, and professional development opportunities.