Customer Support

Equivity; Ciudad Juárez; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A progressive customer support company in Ciudad Juárez is seeking a professional to provide solutions and support to American clients. Responsibilities include assisting clients with issues, using technology for support, and responding to messages across platforms. A Bachelor’s Degree and excellent English skills are required. This on-site position offers 30,000 pesos per month and values employee ideas in a supportive culture.

Servicios

Opportunities for professional development

Progressive company culture

Competitive salary

Formación

• Bachelor's degree in Administration or related field required.
• Excellent English communication skills are necessary.
• Passionate about customer service and technology.

Responsabilidades

• Direct contact with American clients for support and solutions.
• Assist clients with immediate issues.
• Use technological platforms for optimal support.
• Respond to messages and customer orders on multiple platforms.

Conocimientos

Excellent English communication skills

Passion for customer service

Familiarity with social platforms

Educación

Bachelor's Degree in Administration or related field

Descripción del empleo

What You’ll Do:

• You will have direct contact with American clients to support them and provide solutions.
• Assist clients in resolving their immediate issues.
• Use technological platforms to provide the best support.
• Answer messages on Facebook. Google, LinkedIn, calls, and customer orders.

What We’re Looking For:

• Bachelor's Degree in Administration or related field.
• Excellent English communication skills (written)
• Passion for customer service
• Familiarity with social platforms

What We Offer:

• Opportunities for professional development.
• Salary: 30,000 pesos per month (gross salary)
• A progressive company culture where your ideas are valued
• Position on-site
• Monday-Friday 6:00 am- 2:30 pm PT. (On-site)
• Sunday- 6:00am-2:30pm PT. (Work from home)