Customer Service Representative

Uline Services, S. de R.L. de C.V.; Mexicali; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading distributor in shipping and packaging materials seeks a Customer Service Representative to join their growing team in Mexicali. The position involves processing orders, assisting customers with website navigation, and providing exceptional service through various communication channels. Candidates should have a high school diploma, be bilingual, and possess strong customer service skills.

Servicios

Complete health insurance coverage

Savings fund with employer match

Multiple bonus programs

Paid holidays and generous paid time off

Tuition Assistance Program

Formación

• High school diploma or equivalent is required.
• Bilingual in English and Spanish, verbal and written.
• Experience in customer service is a plus, but training is provided.

Responsabilidades

• Process customer orders and inquiries in a call center.
• Communicate with customers via phone, email, and chat.
• Help customers navigate Uline's website.

Conocimientos

Bilingual (English / Spanish)

Customer service

Educación

High school diploma or equivalent

Bachelor's degree (preferred)

Descripción del empleo

Customer Service Representative

Pay from $32,000 pesos per month to $34,400 pesos per month

Customer Service is the heartbeat of Uline! As a Customer Service Representative, you’ll dig into order details to deliver an exceptional experience our customers love. Our company continues to grow, creating new career opportunities and job stability you can count on.

Various on-site shifts available.

Position Responsibilities

• Process customer orders and inquiries in a collaborative call center using world-class technology.
• Communicate with customers over phone, email and chat.
• Help customers navigate Uline's website and online ordering.
• Become a product and solutions expert! We’ll equip you to answer product, pricing and shipping questions quickly and confidently.

Minimum Requirements

• High school diploma or equivalent. Bachelor's degreepreferred.
• Prior customer service experience isa plus, but we’ll train you to provide legendary service for our customers!
• Bilingual (English / Spanish) - fluent in both verbal and written forms.

Benefits

• Complete health insurance coverage and savings fund with employer match that starts day one!
• Multiple bonus programs.
• Paid holidays and generous paid time off.
• Tuition Assistance Program that covers professional continuing education.

About Uline

Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations.

Uline is adrug-free workplace.

EEO/AA Employer/Vet/Disabled