Content Operations Coordinator - Mexico

Vensure Employer Services; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A digital content firm is seeking a Content Operations Coordinator to oversee the content production process. This role involves coordinating with clinicians, managing clinical reviews, and ensuring quality for mental health content. Candidates should possess attention to detail and strong organizational skills, along with experience in content roles and proficiency in WordPress. A commitment to enhancing mental health communication is essential.

Formación

• Exceptionally detail-oriented with the ability to catch errors.
• Must manage multiple projects and deadlines efficiently.
• Strong communication skills for editing and collaboration.

Responsabilidades

• Own and coordinate clinical reviews with licensed clinicians.
• Publish and format new content in WordPress.
• Edit clinician-authored content for clarity and consistency.

Conocimientos

Attention to detail

Organizational skills

Written communication

Knowledge of SEO

Educación

2-5 years of experience in content roles

Experience with WordPress

Descripción del empleo

Position Summary

We're looking for a supremely detail-oriented Content Operations Coordinator to be the essential backbone of our content production process. This is the perfect role for someone who thrives on organization, loves the mechanics of digital content, and wants to work right at the intersection of editorial quality and operational efficiency—especially in the high-stakes world of mental health content.

You will own the day-to-day execution of our content program, ensuring that every piece of information we publish is accurate, compliant, and flawlessly presented. You'll work closely with our Head of Content, licensed clinicians, writers, and specialists to manage the pipeline from draft to publish.

If you find satisfaction in making complex processes run smoothly, have a nose for detail, and understand that accuracy and clarity are essential in health content, this is your opportunity to make a measurable impact.

Essential Duties and Responsibilities

1. Clinical Review Program Management (Ownership)

• Own and coordinate all clinical reviews with our network of licensed clinicians.
• Track review status, manage timelines, and follow up relentlessly to keep projects on schedule.
• Build and maintain relationships with internal clinicians, ensuring a smooth and efficient review process.
• Develop and document processes to strengthen and scale our clinical review program over time.

2. Content Production & Publishing (Execution)

• Publish and format new content in WordPress (2-3x per week).
• Conduct meticulous Quality Assurance (QA) checks before content goes live (catching typos, broken links, formatting issues).
• Ensure all content adheres to brand guidelines for style, tone, and formatting consistency.

3. Editorial & Operations Support (Optimization)

• Edit clinician-authored content (simple Q&A) for clarity, style, and brand consistency.
• Maintain comprehensive content documentation and track project status across all initiatives.
• Execute ad hoc projects (e.g., template-based page creation, content audits, bulk updates) and flag potential issues before they impact timelines.

Knowledge, Skills and Abilities

• Exceptional attention to detail: You catch the typos, broken links, and formatting inconsistencies others miss.
• Highly organized with the ability to manage multiple projects and deadlines simultaneously.
• Strong written communication skills and comfort editing the work of others.
• A genuine interest in mental health and creating content that genuinely helps people.
• Available during U.S. working hours a minimum of 2 days/week.
• Knowledge of SEO/GEO best practices or familiarity with AP Style/similar editorial guides. (Preferred)
• Skills in research/fact-checking, content strategy, social media management, or graphic design. (Preferred)

Education & Experience

• 2-5 years of experience in content, editorial, or digital media roles (health/wellness industry strongly preferred).
• Proven, hands-on experience with WordPress or similar Content Management Systems (CMS).
• Experience coordinating with subject matter experts, particularly clinicians. (Preferred)
• Background in health communications, mental health advocacy, or a related field. (Preferred)