Capitán de Banquetes

Hilton; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global hospitality company is seeking a Banquet Captain for its location in Mexico City. The role involves supervising food and beverage services during banquet functions, ensuring guest satisfaction, and leading a team committed to high standards of customer service. Experience in hotel settings and similar functions is advantageous. Join a dedicated team to create remarkable hospitality experiences.

Formación

• Experience in hotel settings is beneficial.
• Experience in a similar function preferred.

Responsabilidades

• Supervise food and beverage service during banquets.
• Assist with planning and execution of banquet functions.
• Greet and welcome client representatives and guests.
• Lead department meetings and ensure guest satisfaction.
• Process banquet checks accurately.

Conocimientos

Positive attitude

Administration and organization skills

Listening skills

Customer service commitment

Initiative

Teamwork

Leadership

Good communication

Descripción del empleo

A Banquet Captain is responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

What will I be doing?

As a Banquet Captain, you will be responsible for overseeing the set-up and clean-up of food and beverage during banquet functions in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Supervise food and beverage service throughout banquet functions to ensure quality service and product quality
• Assist with the planning, organizing and execution of all banquet functions including, but not limited to, breakfast, coffee breaks, luncheons, dinners, cocktail receptions, galas, etc.
• Greet and welcome client representative and guests, responding to requests in a timely, friendly and efficient manner
• Participate in and lead department meetings
• Process banquet checks accurately and efficiently for payment
• Ensure guest satisfaction throughout the meal service
• Serve alcoholic/non-alcoholic beverages in accordance with federal, state, local and company regulations

What are we looking for?

A Banquet Captain at Hilton is always working on behalf of our guests and clients and as team with your coworkers. To fulfill this role successfully you need to have the attitude, behaviour, skills, and the following values:

• Positive attitude
• Administration and organization skills
• Know how to listen to suggestions and critics
• Be committed to delivering high standard customer service
• Take initiative
• Teamwork
• Ability to lead people
• Good communication

It will be advantageous in this position if you demonstrate the following skills and differentials:

• Experience in hotel
• Experience in similar function

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!