Brand Specialist Retail, Mexico Retail

Amazon; Ciudad de México; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading global e-commerce company in Mexico is seeking a Brand Specialist to enhance product portfolio management and vendor relations. The ideal candidate will have a bachelor's degree, strong analytical and relationship management skills, and at least one year of experience in account management or similar roles. Responsibilities include analyzing business performance, driving growth, and improving customer experience on the platform.

Servicios

Flexible working hours

Mentorship and career growth opportunities

Inclusive team culture

Formación

• 1+ years of account management, project or program management or buying experience.
• Experience using analytical specific tools such as Google Analytics, SQL or HTML.
• Experience in process improvement.

Responsabilidades

• Help drive growth through detailed analysis.
• Support the management of product portfolio and vendor relationships.
• Track purchase orders and resolve delivery issues.

Conocimientos

Analytical skills

Relationship management

Organizational skills

Communication skills

Ability to learn new technologies

Educación

Bachelor's degree

Herramientas

Google Analytics

SQL

HTML

Descripción del empleo

Description

Amazon Mexico Retail team is looking for a data driven, customer-obsessed, hands on and creative candidate to join our team. As Brand Specialist, you\'ll work with selected vendors to help drive growth and help deliver a best-in-class customer experience on amazon.com.mx, while facilitating great business relationships with some of Amazon\'s highest visibility brands.

You’ll be responsible for looking after a brand’s product portfolio, contributing to improvements in the user experience for customers and creating detailed monthly reports on performance. You’ll lead presentations and planning sessions with vendors and act as the main point of contact for them.

You will also provide support to drive category growth through detailed analysis of business inefficiencies and identifying solutions; proposing changes to operational processes; driving a high standard in customer satisfaction; ensuring high-quality product detail pages; and making recommendations for effective marketing campaigns.

To achieve success in this role, you will have strong analytical skills as well as relationship management and organizational skills. You will also be comfortable picking up new technologies. You\'ll be an analytics expert, identifying problem areas and then creating plans to find resolutions, with the ability to pick up new skills quickly. You\'ll have strong communication skills and a proven track record of building positive working relationships.

Brand Specialists are fully involved in the following functions: online marketing, vendor management and in-stock management. Tasks associated with these functions include:

Online marketing

• Improving product page data, developing marketing and merchandising plans, improving customer experience onsite, helping generate traffic and sales

Vendor management

• Help growing selection of products to sell on Amazon, onboarding new vendors, identifying and resolving pricing issues

In-stock management

• Tracking purchase orders, investigating late deliveries, resolving order rejections, working with vendors on PO automation

A day in the life

Inclusive team culture

At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Basic Qualifications

• 1+ years of account management, project or program management or buying experience
• Bachelor\'s degree
• Experience using analytical specific tools such as Google Analytics, SQL or HTML

Preferred Qualifications

• Experience in process improvement
• Experience managing large amounts of data

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please note that accommodations information is available from Amazon. If the country/region you\'re applying in isn\'t listed, please contact your Recruiting Partner.