Bilingual Facilities Manager

Jones Lang LaSalle México; Heroica Nogales; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A leading real estate firm is looking for an experienced facilities manager in Heroica Nogales. The successful candidate will have over 10 years of experience in Integrated Facilities Management, strong team management skills, and exceptional communication abilities. This position requires accountability for operational excellence and client relationship management, along with the proven ability to recognize and drive account growth. Competitive salary and on-site work schedule included.

Servicios

Direct hiring by the company

Major Medical Insurance

Life insurance + death benefit

Ongoing training with over 15,000 courses

Corporate wellness program

Formación

• 10+ years of experience in Integrated Facilities Management or related Commercial Real Estate function.
• 3+ years managing a team with both technical and administrative staff.
• Excellent listening, verbal, and written communication skills.

Responsabilidades

• Develop and implement a comprehensive plan to delight clients.
• Anticipate client needs and deliver results that outperform KPIs.
• Build collaborative relationships with teams and clients.

Conocimientos

Integrated Facilities Management

Team Management

Communication Skills

Data Analysis

Customer Service

Educación

MBA or equivalent advanced business education

Herramientas

Excel

Descripción del empleo

At JLL we have a great commitment to diversity, which is why we promote the inclusion of all people on equal terms; that is, we do not discriminate based on disability, sexual orientation, gender identity, sex, race, ethnic group, religion, and/or physical appearance.

Benefits

• Direct hiring by the company.
• Base salary.
• IMSS, vacation time, vacation bonus, Christmas bonus.
• Life insurance + death benefit.
• Ongoing training through an online platform with more than 15,000 courses available in several languages.
• Psychological, medical, nutritional, legal, financial, and veterinary counseling (remote).
• Wellhub: Corporate wellness program that offers access to gyms, online classes, nutritionists, and more.
• Major Medical Insurance.
• Food Coupons.
• Saving Fund.
• Annual Target Bonus.

Responsibilities

• Accountable for developing and implementing a comprehensive plan that delights our clients and ensures healthy long-term relationships.
• Anticipate client needs and deliver results that outperform key performance indicators within contracts while building financial plans to exceed revenue and profitability targets.
• Create and manage high‑performing teams that deliver operational excellence, keep employees engaged and thriving, and work alongside JLL leadership to understand firm strategy and translate it into business opportunities.
• Responsible for FM delivery services, overseeing Engineering and vendor management issues, and partnering with EHS teams across the designated region in the United States.
• Establish open lines of communication to build trust and provide transparent information exchanges, serving as the Regional face of the team to manage client expectations.
• Build collaborative relationships with site teams, vendors, and clients while working with JLL account and client leadership to establish vision and strategy alignment.
• Drive annual plans to deliver high‑quality results that exceed client expectations and become a reference for best‑in‑class service delivery.
• Recognize opportunities for account growth, articulate value propositions, and ensure implementation across the platform.
• Build and manage high‑performing teams, conduct thorough assessments of direct reports, and utilize data to develop trends and insights for continuous improvement.
• Drive regional KPIs, financial metrics, and reporting on a monthly, quarterly, and annual basis while managing portfolio financials to meet or exceed growth and profitability plans.
• Advance diversity and inclusion priorities through strategic talent moves, provide coaching to elevate performance, and execute staff succession and growth plans.
• Travel to and visit regional locations as needed.

Location & Schedule

Work Address: CDMX, Mexicali o Nogales.

Work Schedule: Monday to Friday from 8 am to 5 pm. Availability to travel 50% of the time.

Gross Monthly Salary: $70,000 - 85,000.

Work Modality: On site.

Qualifications

• 10+ years of experience in Integrated Facilities Management or related Commercial Real Estate function.
• 3+ years of experience directly managing a team with both technical and administrative staff.
• Ability to multi‑task and work without direct supervision while planning and managing work under time constraints.
• Excellent listening, verbal, and written communication skills with strong interpersonal abilities.
• Proven ability to supervise vendor performance and manage personnel team development.
• Strong supervisory skills with experience in staff development and succession planning.
• MBA degree or equivalent advanced business education.
• Strong presentation skills with excellent verbal and written communication abilities.
• Proven record of providing excellent internal and external customer service.
• Knowledge of Excel and demonstrated ability to analyze data for business insights.
• Experience in revenue growth and business expansion within existing client relationships.

Application

If this job description resonates with you, we encourage you to apply. We’re interested in getting to know you and what you bring to the table!

Legal Notice

We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or any other protected class status.