Bilingual Assistant (English/Spanish)

NATIONAL PEN / PLUMA NACIONAL; Tijuana; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A logistics company in Tijuana is seeking a Bilingual Shipping Assistant to provide administrative and operational support. You will ensure timely delivery of shipments while handling export documentation. The ideal candidate is detail-oriented, bilingual in English and Spanish, and has a degree in International Business or Logistics. Competitive salary and benefits offered.

Servicios

Competitive salary based on experience

Benefits above the law

Opportunities for professional growth

Dynamic work environment

Formación

• 6 months of experience in shipping, logistics, or exports within a maquiladora environment.
• Intermediate–Advanced English level (B1–B2).
• Basic knowledge of Incoterms and customs processes.

Responsabilidades

• Prepare documentation for shipping and export operations.
• Track shipment status and update internal systems.
• Coordinate with carriers and customs brokers.

Conocimientos

Attention to detail

Good communication skills in English

Good communication skills in Spanish

Proficiency in Microsoft Office (Excel, Outlook)

Organizational skills

Educación

Technical degree or Bachelor’s degree in International Business or Logistics

Descripción del empleo

🧭 Job Summary

The Bilingual Shipping Assistant will provide administrative and operational support to the Shipping Department, ensuring on-time delivery of outbound shipments and compliance with export documentation requirements.

This position requires strong attention to detail, good communication skills in English and Spanish, and the ability to work in a fast-paced, dynamic environment.

⚙️ Main Responsibilities

• Support shipping and export operations by preparing documentation (invoices, packing lists, BOL, customs forms, etc.).
• Track shipment status and update internal systems accordingly.
• Coordinate with carriers and customs brokers to ensure timely deliveries.
• Communicate shipment updates, delays, or incidents to internal teams and international customers.
• Maintain accurate and organized shipping records and documentation.
• Assist in export compliance and audit preparation when required.
• Manage email and phone communication in English to confirm deliveries or resolve inquiries.

🧩 Requirements

• Technical degree or Bachelor’s degree in International Business, Logistics, or related field.
• Minimum 6 months of experience in shipping, logistics, or exports within a maquiladora environment.
• English level: Intermediate–Advanced (B1–B2). Must be comfortable communicating with international teams.
• Proficient in Microsoft Office (Excel, Outlook).
• Basic knowledge of Incoterms, export documentation, and customs processes.
• Highly organized, detail-oriented, and proactive.

🌟 We Offer

• Competitive salary based on experience.
• Benefits above the law.
• Opportunities for professional growth within the logistics area.
• A dynamic and multicultural work environment.