BANK TELLER (QUEZON PROVINCE)

Bank of the Philippine Islands (BPI); San Francisco de Campeche; Presencial; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading financial institution is seeking a Customer Sales and Service Associate (CSSA) in San Francisco de Campeche, Mexico. This role involves providing excellent service to clients' banking needs, processing transactions, and enhancing customer experience. Candidates should possess a bachelor's degree and good communication skills. No prior experience is mandatory, although customer service experience is valued. Join us to make a difference in customer service!

Formación

• No work experience required but customer service experience is an advantage.
• Willing to be assigned and rotated to any branch within the area.

Responsabilidades

• Processing over-the-counter transactions.
• Cross-selling to existing clients of the branch.
• Providing a WOW Customer Experience.

Conocimientos

Good communication skills

Interpersonal skills

High level of initiative

Ability to work well with diverse groups

Educación

Bachelor's Degree in any field

Descripción del empleo

Overview

The Customer Sales and Service Associate (CSSA) provides competent, caring, fast and accurate service to client's banking needs in line with the Bank's overall objective of service excellence.

Responsibilities

• Processing over-the-counter transactions such as cash and check deposits, withdrawals, encashment, payments and miscellaneous transactions
• Assisting UNIPRO for certain activities such as scanning, filing of signature cards and other bank documents
• Reviewing all check transactions and verifying authenticity of all notes received
• Cross-selling to existing clients of the branch
• Referring transacting clients who have queries or are interested in other bank products
• Continuously providing a WOW Customer Experience to all transacting clients
• Performing other functions that may be assigned from time to time

Qualifications

• Bachelor's Degree in any field, preferably business-related
• No work experience required but experience in customer service is an advantage
• Good communication skills and interpersonal skills
• High level of initiative and innovation
• Ability to work well with people from various socio-economic classes
• Willing to be assigned and rotated to any branch within the area