Ingeniero de Procesos

Citi; Ciudad de México; Presencial; MXN 714,000 - 1,072,000; Jornada completa

Descripción de la vacante

A global financial services leader in Mexico City is seeking a BP&A Sr Analyst to lead improvement projects and implement process efficiencies using DMAIC methodology. The ideal candidate will have 5-8 years of relevant experience, a Bachelor's degree, and a strong background in operational risk assessment. This role offers an opportunity to influence project outcomes and work closely with senior stakeholders while promoting compliance and governance within the organization.

Formación

• 5-8 years relevant experience.
• Bachelor's degree or equivalent experience.
• Certification in Lean Six Sigma Green Belt / Black Belt desirable.

Responsabilidades

• Identify operational risks using relevant metrics and data.
• Support efficiency improvements through process solutions.
• Engage technology partners for implementation.
• Drive management for closure of control gaps.
• Communicate gaps and progress to senior leaders.

Conocimientos

Operational risk identification

Process improvement

Project management

Analytical skills

Leadership

Communication

DMAIC methodology

Lean Six Sigma principles

Educación

Bachelor’s degree or equivalent

Herramientas

Lean tools (Value Stream Mapping, SIPOC)

Descripción del empleo

The BP&A Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities

• Identify trends, themes, tendencies that indicate emerging operational risks by relying on mining trends in relevant metrics, loss data and external events. Effectively communicate learnings to Business to drive necessary responses and action.
• Support the businesses with identifying potential solutions to make a process more efficient and apply possible technology solutions to achieve straight through processing
• Engage technology partners where needed to implement changes and control implementations.
• Support assessment reviews aimed at identifying gaps to policy and standards, defining further improvement opportunities, trainings and best practices reviews with regional team.
• Drive management for closure of control gaps identified by risk assessment process regionally.
• Regularly communicate and elevate to senior leaders on gaps and progress on gaps/action items closure related to internal Risk Assessment findings.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgement regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 5-8 years relevant experience

Education

• Bachelor’s/University degree or equivalent experience

Responsable de liderar proyectos de mejora y reingeniería de procesos utilizando la metodología DMAIC, definiendo el objetivo, alcance, stakeholders y los recursos necesarios para el cumplimiento de cada una de las etapas del proyecto.

Responsabilidades en español

• Liderar proyectos de mejora siguiendo la metodología DMAIC y se asegura del cumplimiento de los action items de cada etapa
• Mapeo de procesos bajo la metodología Swimlane de las áreas que lo requieran para su documentación interna o para el entregable en algún proyecto de mejora
• Coordinar y colaborar en la toma de tiempos de las actividades que sean requeridas para los análisis correspondientes
• Identificación de painpoints al analizar/documentar un proceso
• Coordinar y colaborar en el análisis de la información de procesos (tiempos, desperdicios, # personas que lo ejecutan, etc)
• Gestiona las sesiones de trabajo con todos los stakeholders para presentar los avances del proyecto
• Ingeniería Industrial o afín
• Certificación en Lean Six Sigma Green Belt / Black Belt deseable
• Amplia experiencia en gestión de proyectos de mejora bajo metodología DMAIC /Lean / Six Sigma / Mejora Continua / TPS
• Conocimiento en mapeo y documentación de procesos bajo metodología Swimlanes
• Estudio de tiempos y movimientos
• Uso de herramientas Lean (Value Stream Map, SIPOC, Flow Diagram, BPM, 5´S, Kanban, etc.)
• Definición de KPI´s para medir el impacto de las mejoras propuestas
• Gestión funcional de equipos multidisciplinarios
• Soft skills de negociación, trabajo en equipo, liderazgo de equipos, comunicación efectiva, comunicación con niveles directivos
• Realizar presentaciones ejecutivas para foros directivos

Job Family Group: Operations - Core

Job Family: Business Planning & Analysis

Time Type: Full time

Most Relevant Skills: Please see the requirements listed above.

Other Relevant Skills: For complementary skills, please see above and/or contact the recruiter.

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