ASSISTANT MANAGER - TIENDA AGUASCALIENTES

PUMA Group; Aguascalientes; Presencial; MXN 200,000 - 400,000; Jornada completa

Descripción de la vacante

A global sports brand is seeking a dynamic individual to support store management efforts and drive sales performance in Aguascalientes, Mexico. The role involves engaging directly with customers, leading staff, and ensuring operational excellence to exceed sales and profitability targets. Ideal candidates will have retail experience and a passion for customer service.

Formación

• Experience in retail management or relevant field.
• Strong communication and interpersonal skills.
• Ability to analyze customer trends and sales data.

Responsabilidades

• Support the Store Manager in strategic management and sales promotion.
• Maintain high standards of customer experience.
• Recruit and develop high-performing staff.
• Engage with customers and coach employees on the sales floor.
• Manage payroll and scheduling effectively.

Conocimientos

Customer service

Sales management

Team leadership

Descripción del empleo

SPEED & SPIRIT are qualities we seek in our candidates, guided by values that inspire us to BE DRIVEN in performance, BE VIBRANT in our sporting legacy, BE TOGETHER in team spirit, and BE YOU to showcase individual talent and experience. Applying for a job at PUMA is simple, and all genders are welcome. Just click APPLY ONLINE and follow the steps to submit your application.

YOUR MISSION:

Support the Store Manager in strategic management and sales promotion to meet or exceed goals, KPIs, and profitability objectives to position PUMA effectively.

YOUR TALENT:

Responsible for ensuring the store consistently meets or exceeds sales, KPIs, and profitability targets through effective short- and medium-term planning, expense control, sales, and customer service.

• Maintain high standards of customer experience aligned with PUMA's brand values and service standards.
• Assist the Store Manager in recruiting, training, developing, and replacing high-performing staff, managing results and team performance.
• Spend approximately 90% of working hours on the sales floor engaging with customers, selling, and coaching employees.
• Act as Store Manager in the absence of the Store Manager.
• Help prepare and manage performance reviews timely and effectively.
• Manage payroll and scheduling to drive sales while ensuring high levels of customer service and store profitability.
• Ensure completion of local and global training programs to enhance store results.
• Assist in analyzing customer profiles, buying trends, and competitive information to impact and grow the business.
• Oversee loss prevention initiatives and awareness.
• Handle merchandise entry and exit processes directly.
• Achieve or surpass inventory goals; supervise and conduct physical counts.
• Identify and communicate product opportunities to the Store Manager.
• Support the Store Manager in executing marketing initiatives and events within budget and policies.
• Develop and maintain strong communication with PR and marketing teams.

PUMA employs over 19,000 people across more than 120 countries. The PUMA Group owns PUMA, Cobra Golf, and stichd, headquartered in Herzogenaurach, Germany.

We are committed to providing equal opportunities to all applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. We uphold the principle of equality and do not tolerate harassment or discrimination in any form.