Area Manager, Worldwide Operations

Amazon; León; Presencial; MXN 600,000 - 800,000; Jornada completa

Descripción de la vacante

A leading e-commerce company is looking for an Area Manager in León, Mexico. This role involves managing fulfillment center operations, leading a team of 50-150 associates, and driving process improvement initiatives. The ideal candidate has significant experience in employee management, is analytical, and can work flexible hours, including nights and weekends. The company emphasizes a culture of inclusion and provides opportunities for mentorship and career growth.

Servicios

Flexible working hours

Mentorship and career growth opportunities

Formación

• 2+ years of Amazon (blue badge/FTE) experience.
• 3+ years of employee and performance management experience.
• Ability to work a flexible schedule, including weekends, nights, and/or holidays.
• Fluency in English (speak, write, and read).
• 1+ years of performance metrics, process improvement, or lean techniques experience.

Responsabilidades

• Review work forecasts and determine productivity requirements.
• Partner with other Area Managers to ensure efficient shifts.
• Support safety programs and ensure OSHA compliance.
• Lead process improvement initiatives and utilize Lean tools.

Conocimientos

Analytical skills

Problem-solving

Autonomy

Relationship building

Educación

Bachelor’s degree or equivalent

Descripción del empleo

Overview

Amazon is seeking for Area Manager for one of our Fulfillment Centers (FC) in Mexico. Amazon is one of the most recognizable brand names in the world and we distribute millions of products each year to our loyal customers.

Responsibilities

• Review the work forecasts and determine your productivity requirements to produce during the day to meet the overall building objectives
• Partner with other Area Managers to balance labor ensuring that you are operating a balanced and efficient shift while meeting all of your goals
• Support all safety programs and OSHA compliance to ensure a safe work environment for all associates
• Proactively identify and lead process improvement initiatives and Lean tools

Supervisory Responsibilities

• You and your team of warehouse associates are responsible for ensuring we inbound the stock necessary to exceed our customer expectations.
• You are responsible for ensuring that you have properly trained people, and that their needs are addressed so they can focus on their jobs.
• You take ownership in your work and team and are available to work overtime during Amazon’s peak holiday season and as needed year-round.
• You are obsessed with customer experience and understand the importance of a 24/7 operations.
• You are flexible to work on any type of assigned shift (nights, weekends, etc.)
• Leading and developing a team of 50-150 hourly associates by embodying Amazon’s Leadership Principles
• Proactively identifying and leading process improvement initiatives using Lean tools to delight customers.

Additional Job Elements

• Lift and move totes up to 49 pounds each
• Regular bending, lifting, stretching and reaching both below the waist and above the head
• Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
• Must be able to stand/walk for up to 10-12 hours
• Should be able to work in environments with variable noise levels, lighting conditions and temperature variation
• Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)

Ideal Candidate Traits

• Analytical profile. Understands process paths key metrics, regularly identifies and brings forward ideas to more senior team members.
• Problem solver – owns the issue.
• Operates with autonomy – determines corrective actions for risks and obstacles.
• Focused on deliver results through own challenge, escalating or communicating issues to senior members of the team.
• Builds and sustains relationships with key people. Able to engage with the right points of contact to help solve problems faster.
• Open to two way conversations.

About the team

Inclusive team culture: At Amazon we embrace our differences and we are committed to furthering our culture of inclusion. We host annual and ongoing learning experiences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.

Work Life Balance

We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.

Mentorship & Career Growth

Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional.

Qualifications: Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience; 3+ years of employee and performance management experience; Ability to work a flexible schedule/shift/work area, including weekends, nights, and/or holidays; Fluency in English (speak, write, and read); 1+ years of performance metrics, process improvement or lean techniques experience.

Accommodations

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit the company page for accommodations. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.