Agente de Call Center Bilingüe - INGLES AVANZADO CDMX

Foundever; Coacalco de Berriozábal; A distancia; MXN 50,000 - 200,000; Jornada completa

Descripción de la vacante

A leading customer service provider in Mexico is seeking a Bilingual Customer Service Agent for a major US financial institution. The role offers a competitive salary and various perks, including meal vouchers and corporate transportation. Ideal candidates should have advanced English skills and a focus on customer service. Enjoy growth opportunities and remote work. Apply now to join a dynamic team!

Servicios

Competitive salary

Excellent bonus scheme

Meal vouchers

Corporate transportation

Legal benefits + life insurance

One additional vacation day per year

Fully paid training

Growth opportunities

Referral program

Educational agreements

Formación

• Must be 18 years or older.
• Desirable experience in Customer Service / Call Center.
• Availability for shifts between 7:00 am and 11:00 pm.

Responsabilidades

• Work as a Bilingual Customer Service Agent for a major US financial institution.
• Assist customers and resolve issues effectively.

Conocimientos

Fluent English reading, writing, and speaking

Customer service orientation

Multitasking ability

Proficiency in PC usage

Educación

Partial high school education

Descripción del empleo

AT SYKES, WE ARE LOOKING FOR YOUR TALENT!

Join the best team and work as a Bilingual Customer Service Agent for a major US financial institution.

We are offering you the following :

• Competitive salary ranging from $12,000 to $14,000 MXN per month.
• Excellent bonus scheme STARTING FROM TRAINING.
• Meal vouchers.
• Corporate transportation to strategic locations.
• Legal benefits + life insurance.
• ONE ADDITIONAL VACATION DAY PER YEAR.
• Fully paid training.
• Direct employment with the company.
• Growth opportunities.
• Referral program (Earn up to $7,000 per referral) with no referral limit.
• Educational agreements with scholarships up to 60% discount.
• Discounts at Medical Laboratories, Restaurants, Department Stores, Six Flags, and Inbursa Aquarium, among others.

You only need the following :

• Partial high school education.
• 18 years old or older.
• Advanced level of English : ability to read, write, and speak English fluently.
• You should have your residence within 1 hour and 30 minutes of the work area (the campaign is in-person).
• Desirable experience in Customer Service / Call Center.
• Proficiency in PC usage, databases, and Office software.
• Customer service-oriented with a focus on problem-solving.
• Ability to perform various tasks (multitask)
• Availability for shifts between 7 : 00 am and 11 : 00 pm from Monday to Sunday (YOUR 8-HOUR WORK SHIFT + LUNCH HOUR WILL BE ASSIGNED WITHIN THIS TIME FRAME).

If you are interested and meet all the requirements, apply now and start your 100% remote process!