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Sales Assistant (W/M)
Job summary
A leading outdoor apparel company is seeking a Sales Assistant for their new shop in Cortina D’Ampezzo, Italy. The ideal candidate will have over 3 years of retail experience and a strong background in customer service. The role involves supporting the Store Manager, enhancing the customer experience, and achieving sales targets. Fluency in English and French is required. This position offers monthly and annual bonuses along with discounts on products.
Benefits
Qualifications
- 3+ years of retail experience including sales, customer service and merchandising.
- Willingness to work a flexible schedule, including weekends and holidays.
- Excellent communication skills.
- Fluency in English and French.
Responsibilities
- Serve the customer in accordance with the Group's sales processes.
- Provide elevated customer service by welcoming, listening, and accompanying the customer.
- Ensure cross-selling and up-selling across all product categories.
- Discuss general trends in the sportswear market with customers.
- Establish and strengthen relationships with customers.
- Participate in the visual presentation of products.
- Foster communication with team members.
- Ensure achievement of individual and collective objectives.
- Maintain and set up the store in accordance with policy.
Skills
Founded in the French Alps, Rossignol has inspired the mountain experience since 1907. We live and breathe our heritage in everything we do, from the development of skis to our apparel ranges.
Rossignol Group is looking for a Sales Assistant (W/M) for our new shop in Cortina D’Ampezzo BL, Italy. If you have retail experience and want to be part of Rossignol’s new and growing retail channel, we encourage you to apply. The role supports the Store Manager in driving an innovative, exceptional customer experience and operating sales profitably.
- Serve the customer in accordance with the Group's sales processes.
- Provide elevated customer service by welcoming, listening, and accompanying the customer beyond their needs, demonstrating a good knowledge of products and the Group’s heritage.
- Ensure cross‑selling and up‑selling across all product categories.
- Discuss and advise the customer on general trends and developments in the sportswear market, demonstrating passion for skis and boots.
- Establish and strengthen relationships with customers according to their nationalities and personalities, and put them at ease.
- Participate in the visual presentation of ski and boot products in accordance with the Group's visual standards.
- Foster open and constructive communication with team members, collaborating and proposing efficient solutions.
- Ensure the achievement of individual and collective objectives, improve and develop the business.
- Maintain and set up the store in accordance with corporate policy and procedures.
- 3+ years of retail experience including sales, customer service and merchandising.
- Willingness to work a flexible schedule, including weekends and holidays.
- Excellent communication skills.
- Fluency in English and French.
- Monthly bonuses, annual bonus.
- Discounted rates on products and more.
We look forward to receiving your application!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.