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Customer Experts - Italian Speaking - Remote inGreece
Job summary
A recruitment company is seeking a Customer Support Specialist to provide remote assistance. This role involves communicating with customers via multiple channels and ensuring their satisfaction. Ideal candidates should be fluent in Italian and possess strong communication skills in English. The job offers a competitive salary with additional yearly bonuses, health benefits, and support for relocation to Greece, including flight expenses and accommodation assistance.
Benefits
Qualifications
- Fluency in Italian is essential for customer communication.
- Excellent English communication skills required.
- Exceptional soft skills and problem-solving ability needed.
Responsibilities
- Communicate with customers via phone, chat, and email.
- Ensure timely closure of customer cases.
- Maintain high customer satisfaction and brand representation.
Skills
Position : Customer Support Specialist
Work model : Remote
Location : Greece
Employment type : Full-time
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they closed in an efficient and timely manner
- Maintain high customer satisfaction, representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
- Fluency in Italian
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge / tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast‑paced, high‑energy, change‑oriented environment
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (all at no cost to you)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.