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VIP On-Demand Deskside IT Support Technician
Descripción de la vacante
A technology support services company is seeking a Deskside Support Level 1 professional to deliver technical support for desktop and laptop systems across various locations in Italy. Responsibilities include troubleshooting hardware and software issues, managing device lifecycles, and providing VIP support. The ideal candidate should be familiar with Windows environments and ITIL practices, alongside skills in tools like SCCM and Intune. This is a freelance position with flexible days based on ticket needs.
Formación
- Experience in providing technical support for desktop and laptop systems.
- Familiarity with Windows OS environments.
- Understanding of ITIL practices.
Responsabilidades
- Provide end-to-end technical support for desktop and laptop systems.
- Handle IMAC activities and break/fix tasks for end-user devices.
- Deliver support using tools like SCCM and Intune.
Conocimientos
Herramientas
* El índice de referencia salarialse calcula en base a los salarios que ofrecen los líderes de mercado en los correspondientes sectores. Su función es guiar a los miembros Prémium a la hora de evaluar las distintas ofertas disponibles y de negociar el sueldo. El índice de referencia no es el salario indicado directamente por la empresa en particular, que podría ser muy superior o inferior.