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Italian Customer Support Advisor — Relocate to Portugal
Job summary
A consulting firm is seeking an Italian Customer Support Advisor to assist customers while relocating to Portugal. You will provide support via phone, chat, and email, resolving various customer issues. The ideal candidate is fluent in Italian and English and has a background in customer service or e-commerce. This position offers a welcome bonus, relocation assistance, and a dynamic work environment.
Benefits
Qualifications
- Fluent in Italian and English.
- Previous customer service or e‑commerce experience preferred.
- EU work eligibility and relocation‑ready.
Responsibilities
- Assist Italian-speaking customers via phone, chat & email.
- Resolve account, order, or product queries with empathy.
- Escalate technical issues to specialized teams when needed.
- Collaborate with multilingual colleagues in Portugal.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.