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lavori in località Bologna (Italia)

Italian-Speaking Customer Expert - Remote from Greece

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EUR 50.000 - 70.000
30+ giorni fa
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Italian-Speaking Customer Expert - Remote from Greece
EU Best Jobs
Remoto
EUR 50.000 - 70.000
Tempo pieno
30+ giorni fa

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Specialist in Padova, Italy. The role involves delivering exceptional customer service, troubleshooting, and collaborating with internal teams. Ideal candidates will have strong Italian and English skills, experience in premium customer service, and be willing to relocate. Competitive salary and comprehensive benefits are offered, including support for relocation to Greece.

Servizi

Complete relocation support
Competitive monthly salary (14 salaries per year)
Health care benefits
Professional growth opportunities
Free online Greek language courses

Competenze

  • Previous experience in customer service ideally in a premium or luxury brand.
  • Ability to handle sensitive cases.

Mansioni

  • Deliver exceptional customer service.
  • Perform troubleshooting.
  • Analyze customer feedback and escalate cases as necessary.

Conoscenze

Excellent Italian language skills
Very good English communication skills
Strong interpersonal skills
Good computer literacy
Familiarity with CRM systems

Formazione

Bachelor’s degree preferred
Descrizione del lavoro
What you will do
  • Deliver exceptional customer service.
  • Perform troubleshooting.
  • Call collect and analyze customer feedback.
  • Escalate cases when necessary and follow up to guarantee customer satisfaction.
  • Show empathy and professionalism in every interaction whether written or verbal.
  • Manage customers and support them with a premium experience.
  • Collaborate with internal teams to resolve cases quickly and efficiently.
  • Consistently meet performance targets and quality standards.
What you will bring
  • Excellent Italian language skills.
  • Very good English communication skills.
  • Previous experience in customer service ideally in a premium or luxury brand.
  • Strong interpersonal skills with the ability to handle sensitive cases.
  • Good computer literacy.
  • Familiarity with CRM systems is a plus.
  • Bachelor’s degree preferred.
What we offer
  • Complete support to help you ease your relocation to Greece (we cover flight tickets, hotel accommodation support, and house searching process).
  • Competitive monthly salary (14 salaries per year).
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
  • Special events as well as community & social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises providing a great working environment with relaxing break areas.
Key Skills

Hr Executive Recruitment, Internship, AIX, Fleet, Information Technology Sales

Employment Type: Full Time

Experience: years

Vacancy: 1

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* Il benchmark retributivo si basa sugli obiettivi retributivi dei leader del mercato nei rispettivi settori. È pensato per orientare gli utenti Premium nella valutazione delle posizioni aperte e aiutarli a negoziare la propria retribuzione. Tale benchmark non è fornito direttamente dall'azienda, quindi la retribuzione effettiva potrà risultare anche notevolmente superiore o inferiore.

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