Italian-Speaking Customer Expert – Premium Support

EU Best Jobs; Remoto; EUR 30.000 - 40.000; Tempo pieno

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Specialist in Parma, Italy. The role involves delivering exceptional support, handling customer feedback, and working with internal teams to ensure satisfaction. Candidates should have excellent Italian and good English skills, along with experience in premium customer service. The position offers relocation support to Greece, competitive salary, and professional development opportunities.

Servizi

Complete relocation support

Competitive monthly salary

Health care benefits

Free online Greek language courses

Professional growth & development opportunities

Competenze

• Previous experience in customer service ideally in a premium or luxury brand.
• Familiarity with CRM systems is a plus.

Mansioni

• Deliver exceptional customer service.
• Perform troubleshooting.
• Call collect and analyze customer feedback.
• Manage customers and support them with a premium experience.
• Collaborate with internal teams to resolve cases quickly and efficiently.

Conoscenze

Excellent Italian language skills

Very good English communication skills

Strong interpersonal skills

Good computer literacy

Formazione

Bachelor’s degree preferred

Descrizione del lavoro

A leading recruitment agency is seeking a Customer Service Specialist in Parma, Italy. The role involves delivering exceptional support, handling customer feedback, and working with internal teams to ensure satisfaction. Candidates should have excellent Italian and good English skills, along with experience in premium customer service. The position offers relocation support to Greece, competitive salary, and professional development opportunities.