Back Office Commerciale jobs in Italy

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With a sales career at Kuehne+Nagel, you'll drive long-term business success by mastering sales strategies, nurturing customer relationships and identifying new opportunities. But you will also bring relief and peace of mind to pet owners around the world. Because when you do your job, your colleagues around the world are able to build reliable veterinary supply chains that ensure pets get the care they need. At Kuehne+Nagel, our work is about more than we imagine.

At Kuehne+Nagel we are looking for a Key Account Manager for the Road Logistics function with headquarters in Milan or Turin who will take charge of the management of customers in the North-West area.

The Key Account Manager Road Logistics works within the Road Logistics Function. The Road Logistics in Kuehne+Nagel is a fundamental asset and provides Road shipping and Road forwarding solutions to achieve customer performance goals.

As Key Account Manager you will be the primary point of contact of the customers belonging to the assigned area, driving the implementation of the business development strategy in alignment with the National Road Logistics Sales Manager and you will monitor the service level to ensure customer excellence.

How you create impact

• Contribute to the identification of new opportunitites to improve the footprint of business and solutions with customers from the assigned area, ensuring an attractive and sizeable pipeline, and high closing ratio and collaborate and partner with our the other business units to deliver attractive pricing and service.
• Develop and execute Key Account strategy, defining strategic approach on value proposition and solution, as well as the internal and external positions of Kuehne+Nagel on RFQs and tenders and be in charge of customer relationship, being the primary point of contact across the customer engagement cycle to facilitate a partnership relationship with assigne customers, by understanding the organization and decision-making process specific needs.
• Oversee the transition of new business into operations and control monthly performance, monitoring volume, profitability, pipeline, overdues, and ensuring immediate actions in case of deviations (. timeliness/accurate reporting).

What we would like you to bring

• At least five years’ experience in Project Management, with hands-on experience
• At least five years’ experience with sales and portfolio management and performance analysis
• Operational knowledge of Finance and experience with stakeholder management
• Proficiency with relevant systems/tools and Advanced level Excel applications
• A Bachelors’ degree in Business Administration, Economics or a related field
• Advanced in English

What's in it for you

There has never been a better time to work in logistics. Bring your skills to an industry that offers stability and career growth. We offer a great compensation, an interesting work environment and plenty of benefits, including 24/7 accident insurance and permanent disability, supplementary medical expense refund, welfare plan, remote working and much more.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.