Solutions Engineer

Beefree; Teramo; Remoto; EUR 36.000 - 42.000; Tempo pieno

Descrizione del lavoro

A remote SaaS company is seeking a Solutions Engineer to empower customers with their innovative editor, Beefree SDK. You will provide technical consultancy and support to a diverse range of SaaS clients. The ideal candidate has 2-3 years in a similar role and is proficient in web technologies. This position is fully remote with competitive salary and benefits including health coverage and professional development opportunities.

Servizi

Laptop of your choice (PC or Mac)

Remote flexibility

Three weeks of vacation per year

Annual retreats

Professional development opportunities

Internet stipend of €30/month

Comprehensive health benefits

Supplementary Pension with company match

Competenze

• 2-3 years of experience in a technical role like solutions engineer or technical consultant.
• Proficient in building web apps or experience with email builders is a plus.
• Native English speaker or proficient (C1–C2 CEFR level).

Mansioni

• Engage with customers in a technical consultancy role throughout the full customer lifecycle.
• Showcase understanding of the product’s capability to support customer workflows.
• Act as a trusted advisor and build relationships with technical stakeholders.

Conoscenze

Proficiency in web technologies like HTML / CSS / JS

Technical consultancy experience

Ability to articulate complex concepts

Customer relationship management

Problem-solving skills

Descrizione del lavoro

Overview

At Beefree, our hive buzzes with the spirit of invention, curiosity, and a down-to-earth approach. We’re a fully remote SaaS company focused on empowering businesses, creators, and individuals in digital communications with an intuitive, no-code, drag-and-drop builder for designing responsive emails and landing pages. Our mission is to help ideas take flight through Beefree SDK, an embeddable editor used across hundreds of SaaS applications.

We are a fully remote team that values transparency and diverse perspectives, with a global footprint from Europe to the U.S. Our culture emphasizes democratizing the design of complex digital assets like emails and landing pages.

Location: Remote (Italy)

Type: Full-time, Remote

Salary Range: €36.000 - 42.000 for Italy

The role and your impact

As a Solutions Engineer, reporting to the Manager of the Beefree SDK Success Team, you will use your technical expertise to empower our expanding customer base with our cutting-edge embeddable editor, Beefree SDK. You will support a range of SaaS customers, from startups to industry leaders, helping them incorporate AI into their strategy. This role is based in Italy.

Your adventures include

• Partnering with team members to engage with customers in a technical consultancy and advisory role throughout the full customer lifecycle, including pre-sales, onboarding, technical support, and business reviews.
• Showcasing understanding of our product’s ability to support customer workflows and integrated applications.
• Working with customers to solve technical issues, documenting technical considerations, and contributing to internal knowledge resources.
• Acting as a trusted advisor and building relationships with technical stakeholders.
• Serving as the customer advocate to internal teams, including administration, marketing, product, and development.
• Curating product feedback to enhance Beefree SDK based on customer interactions.

You're perfect for this role if you have

• 2-3 years of experience in a technical role such as solutions engineer, technical consultant, or technical account manager.
• Ability to articulate complex concepts to both technical and non-technical audiences.
• Proficiency in web technologies like HTML / CSS / JS, API, and SDK.
• Proven ability to build strong relationships with customers and understand their technical needs.
• Experience in providing technical support and resolving issues efficiently.
• Ability to build a web app, or experience with email builders or similar software, is a plus.
• You are a native English speaker or highly proficient (C1–C2 CEFR level) and comfortable working in a predominantly English-speaking environment, including handling technical and complex customer-facing conversations.

Perks of joining the hive

• Your choice of equipment: We’ll provide a laptop (PC or Mac), plus monitor and accessories.
• Remote flexibility: Fully remote; work from the office, home, or other locations for limited periods as part of our Way of Working (WoW).
• Recharge: at least three weeks of vacation per year.
• Retreats: Our teams across the USA, Canada, Italy, Bulgaria, and Denmark participate in annual retreats (2025 was in Southern Spain).
• Professional development: Opportunities for growth through training resources and events.
• Internet stipend: €30 / month.
• Health benefits: Comprehensive coverage for you and your family.
• Supplementary Pension: Amundi plan with company match.

Some benefits may vary based on location. Our team can answer questions after starting the recruiting process.

Our hiring process

Beefree values diversity and is committed to an inclusive environment for all employees. If your experience is close to what we’re looking for, please apply. We’re excited to hear from you!

Beefree’s legal name is Bee Content Design, Inc., a Delaware corporation wholly-owned subsidiary of Growens S.p.A. Growens and Beefree are equal-opportunity employers and value diversity. We do not discriminate on any basis protected by law.