We are seeking a dedicated and detail-oriented Restaurant Supervisor to join our team at the brand-new Hampton by Hilton Venice Isola Nuova.
Position Overview :
As the Restaurant Supervisor, you will be responsible for overseeing daily restaurant operations, ensuring a high standard of service, and leading a team of staff. This role is vital in maintaining a positive dining atmosphere and ensuring that our guests receive the best possible experience.
Key Responsibilities :
- Supervise daily restaurant operations, including front-of-house and back-of-house activities.
- Train, mentor, and manage staff to ensure exceptional service standards and compliance with company policies.
- Assist in scheduling and staffing needs to maintain optimal service levels.
- Monitor guest satisfaction and address any concerns promptly and professionally.
- Collaborate with the kitchen team to ensure a smooth workflow and quality food presentation.
- Manage inventory, ordering, and stock control to minimize waste and ensure efficiency.
- Prepare reports on restaurant performance, including sales, customer feedback, and staff productivity.
- Uphold health, safety, and cleanliness standards in all areas of the restaurant.
- Foster a positive team environment that encourages collaboration and high morale.
Qualifications :
- High school diploma or equivalent; a degree in hospitality management or a related field is a plus.
- Proven experience in a supervisory role within a restaurant or hospitality environment.
- Strong leadership and team management skills.
- Excellent communication and interpersonal abilities.
- Ability to thrive in a fast-paced, high-pressure environment.
- Proficient in POS systems, reservation platforms, and restaurant software.
- Flexibility to work evenings, weekends, and holidays as needed.
We offer :
- Competitive salary and benefits package
- Opportunities for professional growth and career advancement within a leading hotel brand.
- A supportive and collaborative work environment that values innovation and teamwork.
- Comprehensive training and development programs.
- A chance to make a significant impact in a brand-new hotel setting.
- Discounted rates for accommodation and F&B in international branded hotels.
We look forward to welcoming you to our team and delivering exceptional service!