Desktop Support Technician

EOS IT Solutions; Milano; In loco; EUR 30.000 - 45.000; Tempo pieno

Descrizione del lavoro

A global technology firm in Milan is seeking a Desktop Support Technician to provide hands-on support for IT equipment and workspace setups. Responsibilities include fulfilling equipment requests, managing inventory, and providing desk-side troubleshooting. The ideal candidate should have experience in logistics or manufacturing, strong communication skills, and proficiency in Microsoft Office. Join a diverse and inclusive team committed to service excellence.

Competenze

• Experience in logistics, warehousing, or manufacturing preferred.
• Proficient in Microsoft Office applications.
• Familiarity with inventory tools is preferred.

Mansioni

• Provide hands-on support for IT equipment and workspace setups.
• Fulfil materials and equipment requests.
• Deploy desk setups and monitors.
• Safely dispose of equipment.
• Provide desk-side support and troubleshooting.
• Manage inventory levels and restocking.

Conoscenze

Experience in logistics, warehousing, or manufacturing

Proficiency in Microsoft Office

Strong communication skills

Time management skills

Attention to detail

Organisational ability

Team-oriented approach

Strumenti

Inventory tools

Descrizione del lavoro

Desktop Support Technician – EOS IT Solutions

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Company Overview

EOS IT Solutions is a family‑run Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders. We deliver forward‑thinking solutions based on multi‑domain architecture, with a strong focus on customer satisfaction and service excellence.

What You Will Do

As a Desktop Support Technician, you will provide hands‑on support for IT equipment and workspace setups, ensuring smooth operations and excellent customer service.

Key Responsibilities

• Fulfil materials and equipment requests
• Deploy desk setups and monitors
• Safely dispose of equipment
• Provide desk‑side support and troubleshooting
• Manage inventory levels and restocking
• Maintain vending machines (L1 maintenance, moves, planogram changes)
• Handle e‑waste and donation requests
• Collect IT equipment (terminations, upgrades)
• Assist with desk moves
• Liaise with inventory teamsPerform inventory counts and manage stock levels
• Receive inbound hardware
• Coordinate EMEA shipments
• Support other projects as assigned

What You Need To Succeed

• Experience in logistics, warehousing, or manufacturing (preferred)
• Proficiency in Microsoft Office
• Familiarity with inventory tools (preferred)
• Strong communication and time management skills
• Attention to detail and organisational ability
• Team‑oriented and professional approach

Belonging at EOS

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We welcome applications regardless of gender, gender identity, age, belief, race, national origin, sexual orientation, disability, marital or civil partnership status, or other non‑merit factors.