Visa Specialist

PT Cekindo Business International; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading consulting firm in Indonesia is seeking a Visa Specialist who will assist clients in obtaining work and stay permits. The role involves managing important documentation and coordinating with government offices for timely processing. Candidates should possess excellent communication and interpersonal skills, be detail-oriented, and able to work under pressure. A diploma in Administration is required, with a preference for a Bachelor’s degree in related fields. Competitive salary and opportunities for professional development are provided.

Qualifications

• Experience as a Visa Specialist is preferred.
• Strong administrative and correspondence skills are a plus.
• Able to work under pressure and meet deadlines.

Responsibilities

• Guide clients through the complete permit and visa application process.
• Coordinate and follow up with government offices to ensure timely processing.
• Maintain accurate and organized documentation in our internal database.
• Stay updated on immigration regulations and compliance requirements.

Skills

Excellent English communication skills

Strong interpersonal skills

Detail-oriented

Motivated and solutions-driven

Education

Diploma in Administration or equivalent

Bachelor’s degree in Law, Public Administration, Business Administration or related field preferred

Job description

Job Summary

We are looking for a Visa Specialist to assist clients in obtaining work and stay permits for foreigners in Indonesia. This includes managing documents such as HPK, RPTKA, eVisas, Business eVisa, KITAS, local registrations, and other required permits. You will also support clients with outbound visas for foreigners entering or leaving Indonesia, such as tourist or social visas.

Job Responsibilities

• Guide clients through the complete permit and visa application process.
• Coordinate and follow up with government offices to ensure timely processing.
• Maintain accurate and organized documentation in our internal database.
• Stay updated on immigration regulations and compliance requirements.
• Manage relationships with vendors and government agencies to meet company needs and budgets.
• Coordinate internally with related departments for all legal documents related to work permits.
• Act as a company representative to update clients on project progress and provide solutions as needed.
• Ensure strong understanding of legal compliance and immigration processes.

Requirements

• Diploma in Administration or equivalent; Bachelor’s degree in Law, Public Administration, Business Administration, or related field preferred.
• Excellent English communication skills (spoken and written).
• Strong interpersonal skills with excellent customer service abilities.
• Detail-oriented with strong documentation and administrative skills.
• Motivated, solutions-driven, and able to work independently.
• Able to work under pressure and meet deadlines.
• Professional, adaptable, and proactive work attitude.
• Experience and knowledge in company registration and permit processes is an advantage.
• Strong administrative and correspondence skills (preferably).
• How many years of experience do you have as a Visa Specialist?

About Us

Cekindo is a leading consulting firm of business services to clients expanding and operating in Indonesia and further to Southeast Asia. We provide full‑range market‑entry and corporate secretarial services to enable our clients to focus on their core business and activities. Cekindo offers one‑stop services covering legal, administrative, HR, financial, marketing, and business development related activities.

In December 2018, Singapore’s leading corporate services company InCorp Group announced the acquisition of Cekindo Business International, strengthening our position as a leading corporate solutions provider in South East Asia.

Location

South Jakarta, Jakarta, ID