Training Specialist (Facility Management)

Staffinc; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

Join a leading digital staffing platform in Indonesia as a Training Specialist. This role focuses on employee development, training program design, and service quality improvement. You will assess performance, design training materials, and facilitate workshops to enhance workforce skills.

Qualifications

• Minimum of 5 years experience in FM, with at least 2 years in a training role.
• Proven experience in creating and delivering training programs.

Responsibilities

• Assess FM manpower performance and quality.
• Develop comprehensive training materials and implement training programs.
• Conduct quality and performance audits.

Skills

Communication

Training Program Design

Service Quality

Education

Bachelor's degree in Human Resources

Bachelor's degree in Business Administration

Bachelor's degree in Facility Management

Job description

Join our internal team at Staffinc and seize the opportunity to contribute and grow within our dynamic environment!

About Staffinc

Staffinc is Indonesia’s leading digital staffing platform, providing end-to-end workforce solutions:

• Staffing: From recruitment to payroll management.
• HR System: Simplified hiring, payroll, and benefits.
• Procurement & Rental: Essential tools and equipment for workers.

Since 2018, Staffinc has empowered over 1.7 million workers across more than 350 cities, combining people and technology for real impact.

Job Description:

Employee Development:

1. Assess FM manpower performance and quality
2. Provide coaching

Training Program Design:

1. Develop comprehensive training materials: manuals/modules related to FM soft services
2. Implement training programs tailored to different skill levels
3. Create and maintain SOPs for various FM tasks

Training Delivery:

1. Facilitate in-person workshops, including hands-on training
2. Conduct virtual learning sessions
3. Lead induction and on-the-job training

Service Quality:

1. Build success matrices
2. Conduct quality and performance audits
3. Monitor and evaluate training outcomes

Continuous Improvement:

1. Stay updated with industry trends
2. Revise and improve training materials

Reporting and Documentation:

1. Maintain detailed records of training activities
2. Ensure proper documentation of SOPs, training materials, and safety standards

Project Roll-Out Preparation:

1. Design solutions for FM projects

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Facility Management, or a related field
• Minimum of 5 years experience in FM, with at least 2 years in a training role
• Strong knowledge of FM soft services, including cleaning, security, etc.
• Proven experience in creating and delivering training programs, including SOP development
• Strong understanding of service quality standards and KPIs for performance evaluation
• Ability to design and implement learning modules
• Excellent communication skills in both Indonesian and English, with the ability to engage learners