Training & QA Supervisor

Talent Insider; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A growing HR consultancy is seeking a Trainer to handle training for internal employees within the call center division. The ideal candidate should have a minimum of 3 years of experience in the call center industry or as a trainer in a BPO setting, with a focus on training quality assessment. This role offers an opportunity to contribute to a dynamic team in Jakarta.

Qualifications

• Minimum 3 years of experience as Trainer from Call Center Industry or BPO Company.
• Proven skills in training quality assessment.

Responsibilities

• Handle training for internal employees in the Call Center Division.
• Responsible for training quality assessment.
• Perform additional duties as assigned.

Skills

Training assessment

Call center operations

Employee training

Job description

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description

• Handling Training For Internal Employees Call Center Division.
• Responsible In Training Quality Assessment.
• Other Duties As Assigned.

Requirement

• 3 years of experience as Trainer from Call Center Industry or BPO Company or HR from.