Trainer (OPPO Store)

PT.SELALU BAHAGIA SEJAHTERA; Kota Medan ᯔᯩᯑᯉ᯲; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A retail company in Kota Medan is looking for an experienced Trainer to deliver training sessions on store operations and customer service. Ideal candidates should have a Bachelor's degree and at least 2 years of experience in smartphone retail. Strong presentation and communication skills are a must. This role requires mobility to visit stores as necessary.

Qualifications

• Minimum of 2 years of experience as a Trainer / Facilitator / Instructor in smartphone retail is preferred.
• Ability to develop training materials and utilize presentation tools effectively.
• Willing to be mobile/visit stores as required.

Responsibilities

• Deliver training sessions on store operations, customer service, and selling skills to frontliner staff.
• Conduct on-the-job training (OJT) and ensure training materials are implemented effectively.
• Evaluate training effectiveness and provide coaching to improve team performance.

Skills

Presentation skills

Communication skills

Public speaking

Interpersonal skills

Leadership skills

Education

Bachelor's degree in Management, Psychology, Education, or related field

Tools

PowerPoint

Canva

Job description

Overview

Minimum Bachelor’s degree (Management, Psychology, Education, or related field).

At least 2 years of experience as a Trainer / Facilitator / Instructor in smartphone retail is preferred.

Strong skills in presentation, communication, and public speaking.

Ability to develop training materials and utilize presentation tools (, Canva, etc.).

Excellent interpersonal and leadership skills, able to work both independently and in a team.

Good knowledge of store operational SOPs and selling skills.

Willing to be mobile/visit stores as required.

Responsibilities

• Deliver training sessions on store operations, customer service, and selling skills to frontliner staff.
• Conduct on-the-job training (OJT) and ensure training materials are implemented effectively in the field.
• Evaluate training effectiveness and provide coaching to improve team performance.

Qualifications

• Minimum Bachelor’s degree (Management, Psychology, Education, or related field).
• At least 2 years of experience as a Trainer / Facilitator / Instructor in smartphone retail is preferred.
• Strong skills in presentation, communication, and public speaking.
• Ability to develop training materials and utilize presentation tools (PowerPoint, Canva, etc.).
• Excellent interpersonal and leadership skills, able to work both independently and in a team.
• Good knowledge of store operational SOPs and selling skills.
• Willing to be mobile/visit stores as required.