TikTok Local Services - Key Account Management

TIKTOK PTE LTD (TIKTOK); Jakarta Utara; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading social media platform in Jakarta Utara is looking for a Key Account Manager to drive business development in the local services sector. The ideal candidate will have a Bachelor's degree, relevant experience in the Travel, Food, or local service industries, and strong negotiation skills. Fluency in English and Bahasa Indonesia is required. This role involves building partnerships, negotiating contracts, and driving content integration to enhance customer engagement.

Qualifications

• Minimum qualification is a Bachelor's degree.
• Relevant experience in Travel, Food, or local service industries required.
• Proven track record in achieving targets.

Responsibilities

• Identify key local service partners in Food, QSR, and Travel.
• Drive TikTok adoptions and provide marketing solutions.
• Negotiate cooperation and contracts with key partners.

Skills

Business development

Account management

Negotiation

Problem-solving

Customer relationship maintenance

Fluent in English and Bahasa Indonesia

Education

Bachelor's degree or above

Job description

TikTok Local Services - Key Account Management

Responsibilities
With the mission of "Inspiring New Life and Helping Good Business", Local Service is committed to becoming the most trusted local service platform for users and partners. In Local Service, through POI, Video, LIVE, Search, and other various products, services and roles related to life are creatively connected, making the daily life experience richer, more unique and more innovative. At the same time, Local Service creates an inclusive and fair healthy business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.

Responsibilities:

• 0-1 business development / partnership building, identify top and key local services partners in Food, QSR and Travel industries.
• Drive TikTok adoptions and provide integration marketing solutions to customers and achieve industry deep cultivations.
• Conduct customer visits, negotiate cooperation and contracts with key partners.
• Partner with local service merchants in delivering high-quality content through short videos, live streaming, influencer match making to improve their sales / transactions.

Qualifications

Minimum Qualification:

• Bachelor's degree or above, previous relevant work experience, with preference for in either Travel, Food, or local service industries.
• Preferably with experience in business development, account management, sales or partnership and with proven track record in delivering targets.
• Fluent English and Bahasa Indonesia.

Preferred Qualification:

• Strong customer relationship maintenance, negotiation, and problem-solving abilities, with preference for experience in the social media industry.
• Prior team leading experience.