Technical R&D & After Sales Manager

PT CITRA SANXING INDONESIA; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading manufacturing company in Jakarta Utara is seeking an experienced electrical engineer with a strong background in product management within the meter manufacturing industry. The ideal candidate will possess a bachelor's degree in Electrical Engineering, have over 5 years of relevant experience, and demonstrate proficiency in tools like AutoCAD and Altium. Excellent communication and negotiation skills, along with familiarity with PLN regulations, are essential for success in this role.

Qualifications

• Minimum 5-7+ years of experience in product management or engineering within the meter manufacturing industry.
• More than 5 years cooperation with PT PLN, familiar with PLN working mode.
• Willing to work mobile.

Responsibilities

• Cover technical issues, R&D, technical support, and new product design.
• Manage customer relationships and support after sales.
• Monitor project works progress and provide regular updates.

Skills

Proficiency in English or Mandarin

Strong presentation skills

Excellent negotiation skills

Familiarity with national and international electrical codes

Education

Bachelor's degree in Electrical Engineering

Tools

AutoCAD

Altium (PCB Design)

Job description

Qualifications

• May require a bachelor's degree in area of specialty: Electrical Engineering or a related field.
• Minimum 5-7+ years of experience in product management or engineering within the meter manufacturing industry (smart meter, kWh meter, or similar) is a plus.
• More than 5 years cooperation with PT PLN, familiar with PLN working mode and management system; Good relationship with PLN or once worked in PLN is more preferable;
• Proficiency in English or Mandarin (both written and verbal).
• Proficiency in electrical design software such as AutoCAD, Altium (PCB Design) or other relevant tools.
• Strong presentation skills to communicate ideas effectively.
• Excellent negotiation skills to build and maintain partnerships.
• Familiarity with national and international electrical codes and standards (e.g., SPLN, PLN regulations).
• Placement Jakarta and willing to work Mobile.

Responsibilities

• Coverage Technical issue, RnD, Technical Support, New product Design, Target, etc.
• RnD and Analyze new product, base on Standard regulation (specialist kWh Meter and Module communication), lead coordination team RnD, product knowledge initialization, Supervision problem solving and identification.
• Do the after sales for metering products and solutions to PLN and private markets.
• Maintain the customer relationship, better has experience with PLN.
• Manage the teamwork during meeting the department Technical (TSR) promised schedule, and achieving high quality deliverables of all projects within the acceptance based on company standard.
• Motivate teammates and support them to overcome project issues.
• Participate Project related meeting, field testing & commissioning, service activities when needs arise.
• Create a culture of continuous learning and help TSR team in continuous development.
• Monitor competitor products and industry trends to identify opportunities for product differentiation and market positioning.
• Understand customer needs and propose solutions that match their requirements.
• Monitor all project works progress, provides regular update (bi-weekly) to director.
• Report regularly on sales activities, customer feedback, and market developments to Director.

Application Questions

• Which of the following types of qualifications do you have?
• How would you rate your English language skills?
• Are you available to travel for this role when required?
• How many years' experience do you have as an electrical engineer?