Student Advisor Freelance - Kalananti Dharmasraya

Ruangguru for Business; Binjai Hulu; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading education technology firm is seeking a candidate in Kalimantan Barat to manage student issues and track attendance. Responsibilities include creating sessions on the platform, processing test results, and assisting with competitions. Ideal candidates should be skilled in customer handling, team collaboration, and digital tools. A valid driver’s license and personal vehicle are required for this role.

Qualifications

• Experience in customer/user handling.
• Ability to collaborate effectively with team members and staff.
• Communicative, supportive, and empathetic towards students.
• Creative and capable of providing appropriate solutions to problems.
• Detail-oriented, organized, and able to handle multiple students simultaneously.
• Proficient in using digital learning platforms and other supporting technologies.
• Must have a driver's license and personal vehicle.

Responsibilities

• Tracking and distributing attendance, reports, and documentation.
• Managing and handling student issues.
• Creating sessions on the ruangguru platform (CMS).
• Processing pre and post-test results.
• Assisting in the preparation for competition execution.
• Monitoring schools registered in the program.

Skills

Customer/user handling

Communication

Team collaboration

Empathy

Problem solving

Digital learning platform

Organizational skills

Job description

Job Descriptions

• Tracking & distribute presensi, rapor & dokumentasi
• Manage & handling student issue
• Create sesi di platform ruangguru (CMS)
• Mengolah hasil pre & post test
• Membantu persiapan pelaksanaan kompetisi
• Monitoring ke sekolah yang terdaftar pada program

Job Requirements

• Berpengalaman dalam menangani user atau pelanggan secara langsung (customer/user handling)
• Kemampuan untuk bekerja sama secara efektif dengan anggota tim dan staf lainnya
• Komunikatif, suportif, dan memiliki empati terhadap siswa
• Kreatif serta mampu memecahkan masalah dengan solusi yang tepat
• Teliti, terorganisir, dan mampu menangani beberapa siswa secara simultan
• Terampil dalam menggunakan platform pembelajaran digital dan teknologi pendukung lainnya
• Memiliki SIM & kendaraan pribadi