Store Supervisor (Penempatan Jawa)

DUA PENDEKAR AYAM; Kota Malang ꦠꦸꦛꦩꦭꦁ; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A fast-food company in Indonesia is seeking a Store Supervisor to oversee daily operations across multiple locations. This role involves ensuring high standards of customer experience, driving sales performance, and supervising crew activities. The ideal candidate will have strong leadership skills and a background in retail or food service. This position offers a full-time field-based opportunity to shape the future of a new brand in the market.

Qualifications

• Experience in a supervisory role in retail or food service.
• Strong leadership and team management skills.
• Ability to analyze sales performance and operational metrics.

Responsibilities

• Ensure smooth store operations and customer experience.
• Drive sales performance through daily sales plans.
• Supervise crew activities and monitor performance.
• Maintain store cleanliness and hygiene.
• Manage inventory levels and prevent loss.

Skills

Sales performance

Team leadership

Operational metrics understanding

Inventory management

Cleanliness and hygiene

Job description

Established in 2024 in Malang, Indonesia, PT Dua Pendekar Ayam is the powerhouse behind Dikichi — a bold new brand on a mission to serve high-quality, affordable fried chicken to the masses. Our ambition? To become Indonesia’s No. 1 fried chicken brand and take it to the world.

Our culture is anything but ordinary — it’s bold, fun, and impact-driven. We value speed, resilience, agility, collaboration, and extreme ownership. At PT Dua Pendekar Ayam, we’re building an environment where people don’t just work — they grow exponentially and thrive.

ABOUT THE ROLE

As a Store Supervisor, you’ll be the engine behind smooth store operations. You’ll ensure everything — from sales to sanitation — runs at the highest standard. You’ll supervise the crew, manage inventory, support promotions, and take full ownership of your store’s day-to-day performance to create a consistent, high-quality customer experience.

This is a field-based, full-time role to be based across Java. You’ll work closely with our Store Manager and our Crew Operations Team — playing a critical role in delivering the Dikichi experience that wins customers' hearts (and cravings).

WHAT YOU’LL DO:

• Ensure Smooth Store Operations – From opening to closing, make sure the store runs efficiently and delivers the Dikichi experience.
• Drive Sales Performance – Execute daily sales plans, oversee promotions, and help achieve store revenue targets.
• Lead & Supervise the Crew – Supervise day-to-day crew activities, monitor performance, and give clear, constructive feedback.
• Maintain Store Cleanliness – Ensure hygiene and cleanliness of the store and surrounding areas at all times.
• Own Inventory & Stock – Manage daily stock levels, monitor usage, and prevent loss or overstock.
• Understand P&L & Operational Metrics – Monitor store profitability, optimize costs, and report on store KPIs.

This isn’t your typical supervisor role. It’s a stepping stone to real leadership at the frontlines.