Store Manager - Paris Baguette

Erajaya Swasembada Tbk; Jakarta Utara; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading retail company in Jakarta is seeking a Retail Store Manager to oversee daily operations and ensure exceptional customer service. The ideal candidate should have a Bachelor's degree in Business or a related field and at least 2-3 years of experience in store management. Responsibilities include supervising staff, monitoring inventory, and ensuring compliance with safety standards. Strong leadership skills and proficiency in MS Office are crucial for this role.

Qualifications

• Minimum 2-3 years’ experience as a Store Manager.
• Strong background in F&B operations and customer service.
• Solid understanding of P&L, COGS, and health & safety standards.

Responsibilities

• Ensure excellent customer service and handle complaints effectively.
• Supervise daily store operations and staff scheduling.
• Monitor product quality, inventory, and operational needs.

Skills

Customer service excellence

Inventory management

Leadership skills

MS Office proficiency

Communication in English

Education

Bachelor’s degree in Business or related field

Tools

POS/store management systems

Job description

Ensure excellent customer service and handle complaints effectively

Supervise daily store operations, staff scheduling, and performance

Monitor product quality, inventory, and operational needs

Ensure compliance with hygiene, safety, and company standards

Control costs, prepare reports, and support brand promotion

Requirements:

Bachelor’s degree in Business, Food & Beverage, or a related field with minimum 2-3 years’ experience as a Store Manager

Strong background in F&B operations, customer service, and inventory management

Solid understanding of P&L, COGS, food hygiene, and health & safety standards

Proven leadership and people management skills with ability to meet financial targets

Proficient in MS Office, POS/store management systems, and able to communicate in Englis

Retail Store Manager

Jape Group Australia

Jakarta, ID