Store Manager - Coffee Shop

PT Ascana Selesa Culina; Tangerang Selatan; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A local hospitality establishment is seeking a dedicated individual for a supervisory role. The ideal candidate should have a Bachelor's degree in Hospitality or Business and at least two years of experience in a similar managerial position, preferably within the coffee shop sector. Responsibilities include overseeing daily operations, supervising the team, and ensuring compliance with standards for excellent customer service. Benefits include duty meals, bonus opportunities, and a dynamic work environment.

Benefits

Duty meals

Service charge

Performance bonus

Dynamic work environment

Qualifications

• Minimum 2 years of experience in a supervisory or assistant managerial role.
• Experience in the Food & Beverage industry, preferably coffee shop.
• Resides in the South Jakarta area.

Responsibilities

• Assist in overseeing daily operations and guest experience.
• Supervise and motivate team members.
• Handle scheduling and performance evaluations.
• Support inventory management and stock control.
• Ensure compliance with hygiene and safety standards.

Skills

Interpersonal skills

Communication skills

Knowledge of F&B operations

Customer service best practices

Organizational skills

Education

Bachelor's degree in Hospitality or Business

Job description

Qualifications

• Bachelor's degree in Hospitality, Business, or related field
• Minimum 2 years of experience in a similar supervisory or assistant managerial role
• Excellent interpersonal and communication skills
• Strong knowledge of F&B operations and customer service best practices
• Highly disciplined, honest, well‑organized, well‑groomed and proactive
• Experience in the Food & Beverage industry is a must (preferably coffee shop)
• Resides in the South Jakarta area
• Willing to be placed in Alam Sutera / South Jakarta

Responsibilities

• Assist the Store Manager in overseeing daily operations and ensuring excellent guest experience.
• Supervise and motivate team members to maintain high service and food quality standards.
• Handle staff scheduling, attendance, and performance evaluations.
• Support inventory management, including ordering and stock control.
• Ensure compliance with hygiene, safety, and operational standards.
• Address customer inquiries and resolve complaints professionally.
• Coordinate with kitchen and service teams to maintain smooth workflow.
• Support training and onboarding of new team members.

Compensation & Benefits

• Duty meals
• Service charge
• Bonus (upon achieving targets)
• Dynamic work environment