Store Manager

Motel Rocks; Provinsi Bali; On-site; IDR 492.368.000 - 656.492.000; Full time

Job summary

A prominent fashion retail company in Bali, Indonesia is seeking a Store Manager to oversee daily store operations. Responsibilities include driving sales performance, managing the team, maintaining customer service standards, and ensuring operational readiness. The ideal candidate has retail management experience, preferably in fashion, and possesses excellent communication skills. This role offers a competitive salary, health benefits, and growth opportunities.

Benefits

Competitive salary

Health and social security package

Team socials and meetups

Monthly well-being activities

Tailored progression pathways

Bonus scheme

Qualifications

• Proven experience in retail management, ideally in fashion/apparel.
• Flexibility to work weekends and holidays.
• Ability to lead and motivate a team.

Responsibilities

• Oversee daily store operations to ensure smooth running.
• Drive sales performance and achieve targets.
• Manage, motivate, and develop the store team.

Skills

Retail management

Visual merchandising

Inventory systems knowledge

Analytical skills

Communication

Education

Diploma/Bachelor’s degree in Business or Management

Job description

Welcome to Motel
Our story began during a road trip in the 1990s, where our founders, Will and Andy, travelled across America collecting vintage items while living out of motels. They started purchasing vintage clothing in the USA and selling it wholesale, which eventually led to the creation of stores. From there, they began designing reworked vintage pieces, and thus, Motel was born.

Location: Bali, Indonesia
Type: Full Time
40 working hours per week

The Role

Responsible for overseeing the daily operations of the store, ensuring that sales targets are achieved, customers receive excellent service, and the store reflects the brand’s identity. This role bridges the gap between management and frontline staff, driving both operational efficiency and customer satisfaction.

Main Tasks & Responsibilities

• Helping out in setting up a new local store including:
• Inventory & Product Management: Plan and organize stock intake before store opening, ensure accurate product labeling, tagging, and pricing, manage inventory levels and establish systems for replenishment.
• Store Setup & Preparation: Coordinate with contractors, suppliers, and the head office to complete setup on time, oversee the layout, design, and visual merchandising according to brand guidelines.
• Operational Readiness: Implement POS systems, reporting tools, and cash-handling procedures, establish opening and closing procedures, ensure all legal, safety, and compliance requirements are in place.
• Oversee daily store operations and ensure smooth running of all activities.
• Drive sales performance and achieve targets.
• Manage, motivate, and develop the store team.
• Maintain high standards of customer service and store presentation.
• Monitor stock levels, merchandising, and inventory control.
• Reporting and Feedback, including:
• Tracking sales, expenses and performance metrics from launch onwards
• Report to management on progress, challenges, and opportunities
• Provide feedback to improve future store setups.
• This list is not exhaustive and other duties may be required according to the needs of the business

About You

• A Diploma/Bachelor’s degree in Business, Management, or related field is preferred
• Proven experience in retail management, ideally in fashion/apparel.
• Knowledge of visual merchandising, inventory systems, and retail operations.
• Excellent communication and interpersonal skills
• Good analytical skills to interpret sales and performance data
• Flexibility to work weekends, holidays, and extended hours when required
• Familiar with store opening/closing procedures, stock control, and cash handling
• Ability to lead, motivate, and manage a team effectively

What’s in it for you?

• Competitive salary in line with industry benchmarking
• A comprehensive health and social security package, including working social security.
• Team socials and meetups
• Monthly well-being activities to support your health and wellbeing
• Tailored progression pathways
• Bonus scheme for employees, paid out twice a year at management discretion
• Motel is a growth mentality company!

At Motel Rocks, we value and believe in fostering an inclusive and diverse environment for our employees, customers, and partners. We are committed to building a brand that celebrates differences and promotes equal opportunities.