Store Manager

PT. Cahaya Surga Hijab; Banda Aceh; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A fashion retail company in Banda Aceh is seeking an experienced retail manager to oversee daily store operations. You will manage staff, maintain inventory, and ensure exceptional customer service. The ideal candidate has a Bachelor's degree in Retail Management, a minimum of 3-5 years of retail experience, and strong leadership skills. Familiarity with Shopify is an advantage. Immediate joining is preferred.

Qualifications

• Minimum 3-5 years in a relevant position, preferably in a fashion company.
• Knowledge of retail inventory systems and sales reporting.
• Able to join ASAP.

Responsibilities

• Manage daily store operations, including opening and closing procedures.
• Monitor inventory levels and manage stock orders.
• Resolve customer complaints in a professional manner.
• Supervise and train store staff.
• Track and analyze sales performance.
• Manage loss prevention measures.
• Maintain a secure shopping environment.

Skills

Customer service skills

Leadership skills

Organizational abilities

Multitasking abilities

Interpersonal skills

Education

Bachelor Degree in Retail Management or related fields

Tools

Shopify

Job description

Qualifications

• Bachelor Degree in Retail Management or related fields
• Minimum 3-5 years in relevant position (Experience in Modest Fashion Company is highly desirable)
• Knowledge of retail inventory systems and sales reporting
• Excellent customer service skills with a focus on customer satisfaction
• Excellent organizational and multitasking abilities
• Familiarity with the Shopify platform is an advantage
• Strong leadership and Interpersonal Skill
• Communicative, Flexible, Capable, and Discipline
• Able to join ASAP

Responbilities

• Manage daily store operations, including opening and closing procedures
• Monitor inventory levels and manage stock orders to prevent overstock or stockouts
• Resolve customer complaints or concerns in a professional and timely manner
• Supervise, motivate, and train store staff to deliver exceptional service and achieve sales targets
• Track and analyze sales performance and make data-driven decisions to improve store performance
• Monitor and manage loss prevention measures to minimize shrinkage
• Maintain a secure shopping environment for both customers and staff.