Site Operations Manager

Samara Lombok; Nusa Tenggara Barat; On-site; IDR 1.001.335.000 - 1.335.114.000; Full time

Job summary

A leading hospitality development company in Indonesia is seeking a Site Operations Manager to oversee daily site operations, ensuring safety, efficiency, and compliance while managing budgets and resources. You will lead and coordinate cross-functional teams and engage with stakeholders to bridge construction with hospitality operations. The ideal candidate has strong leadership in large-site environments, excellent communication skills in English and Bahasa Indonesia, and a hands-on approach to operational discipline.

Qualifications

• Strong operational leadership experience, ideally in construction, hospitality, property development, or large-site environments.
• Excellent stakeholder and community engagement skills.
• Proven ability to manage budgets, resources, and cross-functional operations.

Responsibilities

• Lead and coordinate daily site operations across multiple functions.
• Ensure strong cross-department collaboration and operational readiness.
• Build trusted relationships with community stakeholders and authorities.

Skills

Operational leadership experience in construction or hospitality

Stakeholder and community engagement skills

Budget management and resource planning

Understanding of HSE and compliance

Ability to lead teams in a dynamic environment

Strong English and Bahasa Indonesia communication skills

Job description

We are looking for a Site Operations Manager to lead daily site operations, security, MEP, logistics, transportations, stakeholder engagement, and overall operational readiness. This role ensures smooth site execution, strong cross-functional coordination, and a seamless transition from construction to hospitality operations.

You will be the operational backbone, maintaining order, ensuring compliance and site governance, supporting strategic decisions, and preparing the site for future hospitality standards.

What You Will Do

• Lead and coordinate daily with stakeholders on site operations, facilities, security, logistics, transportations, plot visit preparations, and site overall upkeeping.
• Ensure strong cross-department collaboration and maintain operational readiness.
• Manage operational budgets, resource planning, and cost optimisation.
• Enforce SOPs, governance frameworks, and HSE compliance across the site.
• Build trusted relationships with government authorities, local leaders, landowners, and community stakeholders.
• Drive continuous improvement to enhance efficiency, reporting, and workflows.
• Establish and monitor KPIs to achieve measurable operational performance.
• Mentor and guide department heads to align teams with operational priorities.
• Support the transition toward hospitality operations, including pre-opening systems and service standards.
• Coordinate staffing, training, and site readiness with HR, Finance, and Project teams.
• Prepare risk logs, compliance reports, and operational updates for leadership.

What We’re Looking For

• Strong operational leadership experience, ideally in construction, hospitality, property development, or large-site environments.
• Excellent stakeholder and community engagement skills.
• Proven ability to manage budgets, resources, and cross-functional operations.
• Strong understanding of HSE, compliance, and regulatory requirements.
• Ability to lead teams in a fast-changing environment.
• Highly organized, calm under pressure, and solution-oriented.
• Strong communication skills in English and Bahasa Indonesia.
• Comfortable working across multiple locations (Lombok, Bali, Sumbawa).
• Hands‑on approach with strong ownership and operational discipline.

Why This Role Matters

Operational excellence drives project success. This role ensures the entire site functions safely, efficiently, and in alignment with strategic goals, bridging the gap between construction operations and future hospitality readiness. The Site Operations Manager protects the organization from risks, ensures compliance, empowers teams, and keeps the entire development moving forward with clarity and structure.