Senior Product Researcher, Indonesian Payments

Setara Networks; Jakarta Selatan; On-site; IDR 500.417.000 - 834.029.000; Full time

Job summary

A leading payment solutions provider in Jakarta Selatan is seeking a Product Researcher to enhance user experiences in the payment industry. This role requires over 5 years of experience in product research, expertise in user testing, and a strong ability to convey insights clearly. Join a dynamic team dedicated to redefining payment solutions in Indonesia, contributing to a transformative financial ecosystem. The position offers opportunities for growth and competitive benefits.

Benefits

Competitive salaries

Flexible work environment

Opportunity for horizontal/vertical movement

Qualifications

• 5+ years relevant experience in product research at a payment industry product‑driven tech company.
• Proficiency in user interviews, surveys, and usability testing.
• Strong written and verbal communication skills in English and Bahasa Indonesia.

Responsibilities

• Lead large-scale research initiatives from design to execution.
• Build influential relationships with stakeholders.
• Develop research plans and synthesize insights.

Skills

Product research expertise

Data analysis

User experience research

Strong communication skills

Familiarity with analytics tools

Job description

A leading payment solutions provider in Jakarta Selatan is seeking a Product Researcher to enhance user experiences in the payment industry. This role requires over 5 years of experience in product research, expertise in user testing, and a strong ability to convey insights clearly. Join a dynamic team dedicated to redefining payment solutions in Indonesia, contributing to a transformative financial ecosystem. The position offers opportunities for growth and competitive benefits.