Senior ITSM Consultant — Lead Implementations & ISO 20000

PT Nityo Infotech; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global IT consulting firm seeks an experienced IT Service Management Consultant in Jakarta Utara, Indonesia. Your role involves leading ITSM projects, fostering relationships with clients, and providing expert knowledge on ITIL practices. Qualifications include necessary IT credentials, relevant experience in IT Service Management, and effective communication skills in English. The firm offers a dynamic environment with opportunities for growth, contributing to ITSM solutions and compliance with best practices.

Qualifications

• Expected monthly basic salary is to be discussed.
• You should possess relevant qualifications in Information Technology.
• Experience required as an ITSM Consultant and ITIL Consultant.
• A notice period from your current employer must be communicated.
• You must be available to travel as required.
• Rate your English language skills accurately.
• Experience in IT Service Management leadership is essential.

Responsibilities

• Join the Consultant team providing ITSM solutions and implementations.
• Execute tasks and collaborate with Consulting Team and related departments.
• Lead ITSM implementation projects effectively.
• Foster strong relationships with clients and internal teams.
• Stay updated on IT GRC compliance regulations and standards.
• Offer expert advice to executive management on ITIL practices.

Job description

A global IT consulting firm seeks an experienced IT Service Management Consultant in Jakarta Utara, Indonesia. Your role involves leading ITSM projects, fostering relationships with clients, and providing expert knowledge on ITIL practices. Qualifications include necessary IT credentials, relevant experience in IT Service Management, and effective communication skills in English. The firm offers a dynamic environment with opportunities for growth, contributing to ITSM solutions and compliance with best practices.