Senior Interaction Designer (UX Designer)

PT Trinusa Travelindo; Jakarta Utara; On-site; IDR 497.265.000 - 828.776.000; Full time

Job summary

A tech startup dedicated to travel innovation is seeking a Senior Interaction Designer to create impactful digital experiences. You'll play a vital role in the design process from ideation to prototyping and testing. The ideal candidate has 3-7 years of hands-on design experience, proficiency in design tools, and a portfolio that demonstrates an understanding of human-centered design principles. Join us in revolutionizing the Indonesian travel marketplace!

Benefits

Innovative work environment

Opportunity for impactful work

Qualifications

• 3-7 years of experience as a Designer in the industry.
• Portfolio showcasing interaction design craft.
• Experience with web or mobile-based technologies.

Responsibilities

• Clarify project scope and goals.
• Generate new design concepts and prototypes.
• Conduct primary and secondary research.

Skills

Interaction design

User research

Prototyping

Wireframing

Fluent in Indonesian

Fluent in English

Education

Degree in Visual Communication Design or related field

Tools

Sketch

Adobe Creative Cloud

Balsamiq

ProtoPie

Miro

Job description

Senior Interaction Designer (UX Designer)

It's fun to work in a company where people truly BELIEVE in what they're doing!

Job Description

We are looking for passionate Interaction Designers at various experience levels to shape and launch impactful digital experiences.

As an Interaction Designer, you will contribute across different phases of the design process, including ideation, user research, wireframing, prototyping, and supporting implementation. The level of autonomy and scope of responsibility will be aligned with your experience.

Responsibilities:

• Clarify the assigned design project scope, including its goals, requirements, and expectations
• Generate ideas for new design concepts and prototypes
• Produce designs and test specifications for new ideas
• Administer experiments for testing the feasibility and usability of prototypes
• Communicate outcomes of design tests and project implementation
• Prepare design plans and specification documents for submission to be further designed, developed, and implemented according to the design intent and meeting minimum requirements of the design scope
• Prototype and test proposed design solutions and iterate based on the intended design specifications to ensure its readiness to be implemented for launch in its respective platform
• Execute primary and secondary research for data gathering
• Participate in design research and workshop activities for insights gathering Consolidate research findings for report preparation
• Prepare wireframes and rough UI screen flow based on findings/insights developed and iteration feedback from testing
• Develop framework or models that illustrate the problems or insights in forms that are useful to solve customers' and business' needs (e.g. through user journey mapping, service blueprint, etc.)
• Prepare design usability testing reports for circulation to stakeholders if required
• Prepare design visualization for communicating research and design outcomes to make sure insights, ideas, and/or information are in accordance to the design intent and meeting minimum requirements from the design scope
• Proactively suggest methods for testing mechanism to ensure smooth research and design process implementation
• Recognise as many constraints as possible – including potential threats, unintended risks, and problems before it arises – as anticipation to inform the continuous development and iteration of the products and its features to work within the constraints
• Ascertain research objectives are relevant to the project's goals and design scope, including the formulation of the research questions
• Identify the methodology and methods, create research tools, and define sampling strategy and research participants, based on the framing of the research objective and research question
• Understand the research context based on stakeholders' goals, requirements, and expectations, and clarify when required
• Determine logistics for and scheduling needs of design research studies
• Draft essential documents that will protect the mutual interests of research participants and company
• Conduct design research studies Collect data on consumers, competitors and market conditions using the most appropriate quantitative and/or qualitative research methods and tools
• Conduct secondary research using appropriate methods and tools if required
• Complete the research process and monitor its relevancy and effectiveness with close cooperation with stakeholders

Analysis and Abductive Data Synthesis towards Dissemination

• Facilitate and drive user-centricity application during product innovation cycle with stakeholders
• Draw conclusions from design research finding, craft actionable insights, and identify design opportunity areas
• Uncover trends and patterns based on analysis gathered to enrich insights and inspire opportunity areas
• Liaise with relevant stakeholders to disseminate design research insights
• Facilitate and gain mutual action items to apply the research insights and opportunity areas into actionable design ideas
• Initiate, organise, and execute multidisciplinary and cross-functional workshops, sprints, or meetings that consider the holistic aspects of user desirability, business viability, and technological feasibility for products and features across the business domains
• Assist product teams in framing business problems using a design perspective in considering users' latent needs
• Provide technical guidance to various stakeholders for the implementation of human-centric design solutions if required

Requirements

• Between 3–7 years overall work experience as a hands-on Designer in the industry (education background could range from Visual Communication Design, Interaction Design, Product Design, Service Design, or any other relevant Digital Design disciplines; or Human-Computer Interaction, Computer Science, or other related field, with equivalent practical design experience).
• Portfolio that showcases interaction design craft (and its application of interaction design principles) with some level of understanding of the Human Centered Design methodology (along with its methods and tools), willingness to learn and iterate, and passionate about design and storytelling.
• Experience working with web or mobile-based technologies using design and prototyping tools (such as Sketch, Adobe Creative Cloud, Balsamiq, Zeplin, ProtoPie, Miro, etc.)
• Fluency in Indonesian and English communications (both verbal and written).
• A deep sense of accountability, adaptability, and embracing ambiguity working collaboratively in a fast-paced environment.

Preferred Qualifications

• An evidence of performing in a multidisciplinary design, business, and tech team is a plus.
• Some understanding of the eCommerce and/or digital travel and lifestyle industries, extra points for having successfully delivered products in/for the SE Asia and/or regional markets.
• The ability to form consensus across a broad, fast-moving organization through excellent communication and interpersonal skills (including: negotiation, constructive feedback, presentation, managing expectations, resolve conflicts).
• Effective design sensibilities as they relate to applying a brand to digital experiences.

We are a tech startup based in Jakarta, aiming to revolutionize the Indonesian travel marketplace and make it more accessible to travelers across the country. We are committed to building a dynamic workplace where people truly enjoy their work and feel that they can really have an impact.