SEA Customer Success Manager — Remote Growth & Upsell

Avow GmbH; Remote; IDR 840.760.000 - 1.177.065.000; Full time

Job summary

A global app growth company is seeking a Customer Success Manager based in Jakarta, Indonesia. The ideal candidate will build client relationships in the SEA region, enhance brand awareness, and leverage technical expertise in mobile marketing. With a focus on up-selling and cross-selling solutions, this role requires approximately 3 years of industry experience and fluency in English and Bahasa. This position offers a dynamic opportunity for personal and professional growth as the company expands its presence in the region.

Qualifications

• Strong background in mobile marketing platforms with 3 years of experience.
• Ability to troubleshoot technical aspects of digital advertising.
• Reliable, proactive in addressing client needs.

Responsibilities

• Foster strong client relationships in the SEA region.
• Increase brand visibility and recognition.
• Manage client projects independently, aligning with sales and marketing teams.

Skills

Client management

Technical expertise

Industry expertise in mobile marketing

Fluency in English and Bahasa

Job description

A global app growth company is seeking a Customer Success Manager based in Jakarta, Indonesia. The ideal candidate will build client relationships in the SEA region, enhance brand awareness, and leverage technical expertise in mobile marketing. With a focus on up-selling and cross-selling solutions, this role requires approximately 3 years of industry experience and fluency in English and Bahasa. This position offers a dynamic opportunity for personal and professional growth as the company expands its presence in the region.