SAP Service Delivery Manager

NTT Communications; Sukarasa; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading telecommunications company in Indonesia is looking for a Project Manager to oversee project objectives ensuring they are met on time and on budget. The ideal candidate must hold a Bachelor’s degree and have various SAP certifications, along with experience in leading teams on SAP projects. This role involves monitoring customer satisfaction and conducting Quality Assurance to uphold service quality.

Qualifications

• Bachelor’s degree in any field.
• Holds various SAP certifications; PMP certification is a plus.
• Experienced in leading teams on SAP projects.

Responsibilities

• Ensure project objectives are met on time and on budget.
• Provide supporting data for billing and period-end closing.
• Monitor customer satisfaction and implement improvements.
• Manage budget to ensure it does not exceed predetermined amount.
• Communicate with stakeholders on service updates.
• Conduct Quality Assurance and Risk Management processes.

Skills

Team leadership

Customer satisfaction

Quality Assurance

Risk Management

Education

Bachelor’s degree in any field

Tools

SAP

Project Management Professional (PMP)

Job description

A leading telecommunications company in Indonesia is looking for a Project Manager to oversee project objectives ensuring they are met on time and on budget. The ideal candidate must hold a Bachelor’s degree and have various SAP certifications, along with experience in leading teams on SAP projects. This role involves monitoring customer satisfaction and conducting Quality Assurance to uphold service quality.