This position will be responsible for Salesforce Sales Cloud & Partner Community module, develop and configure required function, provide technical support for any issue, and assist users who use Salesforce such as Hyundai internal departments and dealers. Working closely with our customers to deliver, maintain, troubleshoot and enhance Salesforce functionality.
Job Requirements
- Bachelor degree in Information Technology or related major
- Fluent in English (written & verbal), strong written and verbal communication skills in both English & Bahasa
- 3-5 years of Salesforce development experience, especially Sales Cloud & Partner Community module
- Experience in integrating other systems to Salesforce using Web Service, REST API
- Knowledge of Salesforce Platform applications from AppExchange partners, including Salesforce CRM, Sales Cloud, and Partner Community. Knowledge of Service Cloud & Marketing Cloud is a plus
- Able to do configuration and customization for Sales Cloud & Partner Community
- Deep technical knowledge of development on the Salesforce platform including, but not limited to; Workflow Rules, Data Loader, Process Builders, Flows, Formula Fields, Triggers, etc.
- Great understanding of the limitations of declarative development and when to use Apex code
- Deep understanding of Lightning Web Components
- Has strong sense of business flow and able to propose best practices
- Able to work collaboratively with a fast-paced software development team and business stakeholders to continuously deliver value to the business
- Strong customer focus and management of client expectations
- Knowledge in Automotive Industry is a plus
Job Responsibilities
- Build new development and improve existing Salesforce org
- Coordinate and perform integrations between Salesforce and other systems when needed
- Handle any Salesforce-related errors that may occur
- Coordinate with key users and other teams
Required Skills
- REST
- Automotive
- CRM
- Components
- Software Development
- Technical Support
- Integration
- Information Technology
- Software
- Communication
- Marketing
- Business
- Sales
- English
- Management