Sales Specialist

Ayvens; Lembang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading sustainable mobility company located in Lembang, Indonesia, is looking for a dedicated professional to enhance customer engagement and support. The role includes engaging with clients, preparing quotations, ensuring compliance, and suggesting improvements to systems. If you're passionate about customer satisfaction and sustainability, join us to shape the future of mobility. This position is vital in driving innovation and operational efficiency for our organization.

Qualifications

• Strong experience in customer engagement and relationship management.
• Ability to prepare competitive quotations and proposals.
• Proven track record in maintaining high levels of customer satisfaction.

Responsibilities

• Engage with clients to understand their needs.
• Assist in contract management and documentation.
• Provide proactive support to the sales team.

Skills

Client relationship management

Proactive communication

Analytical skills

Attention to detail

Job description

At Ayvens, progress starts with you.

Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move.

Customer Engagement: Actively engage with both new and existing clients to understand their needs, provide tailored solutions, and ensure a high level of customer satisfaction.

Proactive Support: Anticipate the requirements of the sales team and clients, providing timely and effective support to enhance overall performance.

Effective Communication: Foster strong relationships through high‑level communication, ensuring that client needs are understood and addressed promptly.

Quotation and Proposal Preparation: Prepare accurate, competitive quotations and commercial offers that align with customer requirements and company objectives.

Contract Management: Assist in modifying existing contracts based on customer feedback and operational needs, ensuring compliance with company policies and procedures.

Documentation Management: Prepare lease agreements, additional agreements, and all necessary documentation with a high degree of accuracy and attention to detail.

Client Consultation: Provide expert advice to new and existing clients regarding leasing operations, helping them navigate options and make informed decisions.

System Improvement Suggestions: Proactively identify and recommend enhancements to the company’s information systems and tools to streamline processes and improve efficiency.

Reporting and Analysis: Prepare and execute relevant reports as requested by the sales team, providing insights that support decision‑making and strategy.

Onboarding Support: Assist in the onboarding process for new employees, ensuring they are equipped with the necessary knowledge and tools to succeed in their roles.

Quality Assurance: Follow established procedures to ensure the qualitative performance of all functional responsibilities, maintaining high standards of service delivery.

Compliance Adherence: Ensure compliance with the company's financial and accounting rules and procedures in all activities, safeguarding the integrity of operations.

Why Ayvens?

With over 3.4 million vehicles managed across more than 42 countries, we provide full‑service leasing, flexible subscription services, fleet management services and multi‑mobility solutions to customers of all sizes, including large corporates, SMEs, professionals, and private individuals. By leveraging our unique position to lead the way to net zero and further shape the digital transformation of the industry, we are well‑positioned to meet the evolving mobility needs of our clients and provide them with the solutions they need to thrive.

At Ayvens, we believe that our success is driven by our commitment to customer satisfaction. Our team is dedicated to delivering innovative solutions and technology‑enabled services that help our customers focus on their everyday business. We’re committed to sustainable mobility and have made it a core part of our strategy. In everything we do, we’re guided by the principles of authenticity, curiosity, commitment and collaboration. We aim to foster an organisation that's diverse in people and ideas, where everyone can thrive and be themselves, no matter who they are.

Join us on this exciting journey as we continue to enable the transformation towards large scale adoption of sustainable mobility and provide our customers with the solutions they need to succeed. Follow our page for the latest updates, news, and insights.

• ALD Automotive | LeasePlan are rebranding to Ayvens across all 42 countries by 2025.