Sales Operations Support Representative

ELVTR; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

An EdTech startup is seeking to hire a Sales Operations Support Representative to provide essential operational support to their sales team. In this full-time remote role, you will respond to customer inquiries, assist with enrollments, and maintain accurate records. The ideal candidate will possess a Bachelor’s degree, have over a year of sales or customer service experience, and demonstrate strong communication skills. Join a mission-driven team dedicated to transforming lives through education.

Benefits

Competitive salary with performance-based bonuses

Generous vacation

Mental health support

Full access to ELVTR courses

Qualifications

• 1+ years of experience in sales or customer service.
• Self-starter with a positive attitude and team player mentality.
• Attention to detail and process optimization skills.

Responsibilities

• Respond to customer inquiries ensuring exceptional service.
• Assist with enrollments and prepare sales materials.
• Maintain accurate customer records in CRM systems.
• Collaborate with cross-functional teams to ensure smooth sales processes.

Skills

Excellent phone and email communication skills

Strong organizational skills

Ability to multitask and prioritize

Customer relationship building

Education

Bachelor's degree in business administration, marketing, or related field

Tools

CRM system

Job description

Join ELVTR, a rapidly growing international EdTech startup revolutionizing online education with live online courses taught by industry leaders from companies like Google, Microsoft, Netflix, and Amazon.

We are seeking a highly motivated and customer-focused Sales Operations Support Representative to join our sales team. The Sales Support Representative will play a critical role in ensuring the success of our sales efforts by providing operational support to our sales team and delivering exceptional customer service to our clients.

This is a full-time remote position with working hours from 8:00 AM to 5:00 PM or 7 AM to 4 PM (Indonesia time).

Responsibilities

• Respond to customer inquiries via email, ensuring timely and exceptional customer service.
• Handle incoming customer calls, addressing questions and assisting with enrollments when needed.
• Prepare sales materials and documentation for new course launches.
• Conduct sales conversations with customers to support the sales team during high-volume periods.
• Provide administrative and operational support to the sales team.
• Collaborate with cross-functional teams (Marketing, Finance, Tech, and Operations) to ensure smooth sales processes.
• Maintain accurate and up-to-date customer records in CRM systems and relevant databases.
• Identify and propose process optimization solutions to improve efficiency and customer experience.

• Bachelor's degree in business administration, marketing, or a related field.
• 1+ years of experience in sales, customer service, or a similar role.
• Excellent phone and email communication skills, with the ability to build strong relationships with customers and colleagues.
• Strong organizational skills and attention to detail.
• Experience with a CRM system is preferred.
• Ability to multitask and prioritize competing demands in a fast-paced environment.
• Positive attitude, self-starter, and team player.

• Competitive salary with performance-based bonuses.
• Generous vacation, mental health support, and wellness benefits.
• Full access to ELVTR courses for personal growth.
• A collaborative, mission-driven team culture focused on real impact.

Why You Should Join ELVTR

• At ELVTR, you’re not just coaching careers — you’re changing lives.
• Every course unlocks new career opportunities. You’ll play a key role in making that transformation real.
• Make a measurable difference by guiding learners to real jobs.
• As we scale, so will your impact and professional growth.
• Be part of a mission-driven team that values innovation, collaboration, and results.

Join Us

Ready to make an impact behind the scenes? Apply now to join ELVTR as a Sales Operations Support Representative and help drive the success of our growing sales team.

Due to the high volume of applications, we will only be able to respond to candidates whom we are interested in moving forward with. We appreciate your understanding and look forward to reviewing your application.

ELVTR is committed to providing equal opportunities and fostering a diverse, inclusive environment for all, whether you join us as an employee or a contractor.