SaaS Account Manager: Renewal & Expansion

PT Mid Solusi Nusantara (MEKARI); Jakarta Utara; On-site; IDR 500.083.000 - 833.473.000; Full time

Job summary

A leading SaaS company in Indonesia seeks an experienced Account Executive to manage product renewals and expansions among existing clients. This role involves executing marketing campaigns, gathering client feedback for product improvements, and handling administrative duties like renewals and reporting. The ideal candidate should have at least 2 years of relevant experience, strong communication skills, and a bachelor's degree. Fluency in English is required. Join us and elevate Indonesia's software standards!

Qualifications

• Min 2 years of experience as Account Executive/Account Manager or related roles in SaaS/Tech company.
• Comfortable and confident speaking to mid-level and senior executives.
• Able to work under pressure.

Responsibilities

• Manage end-to-end product renewal and expansion to existing clients in Mekari product.
• Work closely with internal team to create and execute marketing campaigns.
• Gather feedback from clients and provide input on the product roadmap.

Skills

Problem solving

Analytical skills

Time management

Communication (English)

Education

Bachelor’s degree from any major

Tools

Microsoft Office

Google Suite

Job description

A leading SaaS company in Indonesia seeks an experienced Account Executive to manage product renewals and expansions among existing clients. This role involves executing marketing campaigns, gathering client feedback for product improvements, and handling administrative duties like renewals and reporting. The ideal candidate should have at least 2 years of relevant experience, strong communication skills, and a bachelor's degree. Fluency in English is required. Join us and elevate Indonesia's software standards!