Risk Control Operation Manager

Talent Insider; Daerah Khusus Ibukota Jakarta; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A prominent HR consultancy in Jakarta is seeking a Risk Control Operation Manager to lead the local Credit Review and Collection team. The role involves managing team KPIs, enhancing performance through training, and analyzing data for improved operations. Candidates should have a bachelor's degree and at least 3 years of management experience in the credit industry, with strong skills in Excel and SQL. Fluency in English and Indonesian is required, and knowledge of Mandarin is an advantage.

Qualifications

• Minimum 3 years of management experience in credit review or collection.
• Team management experience of more than 50 people preferred.
• Ability to process data and output reports using Excel and SQL.

Responsibilities

• Manage Indonesia's Local Credit Review and Collection Team.
• Develop team KPI targets and improve performance through training.
• Analyze data indicators and formulate solutions for operational problems.

Skills

Communication in English and Indonesian

Excel

SQL

Team management

Problem-solving

Education

Bachelor degree or above

Tools

Excel

SQL

Job description

About the job Risk Control Operation Manager

Talent Insider is an upcoming HR Consultancy Service, founded in 2021. Our clients have been some of the leading brands in Indonesia, and this service continues to expand.

Registered in Singapore & Indonesia, we can assist with your growth plans and strategies, and continue to expand our regional presence with strong regional partners to assist our client in recruitment and branding strategy.

Job Description

• Be Responsible For The Management Of Indonesia's Local Credit Review And Collection Team, And Lead The Team To Achieve Risk Control Objectives.
• Develop Team KPI Targets, Continuously Improve Team Performance Through Training, Management, Incentives And Other Ways, And Create A Better Risk Control Operation Team.
• Count And Observe The Changes Of Various Data Indicators Of The Team, Such As Processing Timeliness, Overdue Rate, Recall Rate, Etc., And Be Able To Find Problems In Operation Based On The Data, Formulate Solutions And Organize The Implementation.
• Regularly Organize The Training Of The Credit Review And Collection Team To Continuously Improve The Team's Business Ability.
• Communicate With Remote Teams, Report Team Performance And Operation And Report Regularly.

Requirement

• Bachelor degree or above.
• At least 3 years of management experience in credit review or collection team in the credit industry, with team management experience of more than 50 people preferred.
• Be able to use Excel, SQL and other tools to process data and output reports.
• Be able to communicate in English and Indonesian. Mandarin will be a plus point.
• Strong learning ability, good teamwork spirit, good stress resistance, and result oriented.