Retailer Services Head

amIT Global Solutions Sdn Bhd; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global provider of healthcare solutions is seeking a professional in Indonesia to manage supplier relationships and contract negotiations. The role involves interacting with high-level supplier contacts, delivering business solutions, and ensuring client satisfaction with the services provided. Candidates must have a minimum of 5 years of relevant experience with a focus on quantitative projects in market analysis. This position supports the development of pioneering medical treatments and enhances patient outcomes.

Qualifications

• Minimum 5 years of experience in running quantitative projects such as Consumer Behavior, Price Dynamics, Market Landscape/Assessment.

Responsibilities

• Interact with high-level supplier contacts to discuss their business needs.
• Utilizes existing sales and patient data to achieve contract goals.
• Monitors client satisfaction with contracted deliverables.
• Leads negotiations in renewing multi-year contracts.
• Represents the company to the client and vice versa.

Skills

Client relationship management

Contract negotiation

Market analysis

Communication with executive level

Job description

Job Overview

Job Profile Summary

Maintains and enhances relationships with assigned supplier account(s) for a smaller market or a portion of a large market or region.

Responsibilities

Essential Functions

• Interact with high level supplier contacts to discuss their business needs and develops the appropriate solutions
• Utilizes existing and potentially new sales, pre ion, retailers and patient data within assigned accounts or territory to achieve assigned supplier contract goal
• Delivers business solutions through IQVIA products and services to offset traditional panel cost
• Anticipates client needs and, in collaboration with supplier management business development staff, develops and present proposed solutions to client complex business issues
• Identified and leads the pursuit of the targeted new business and contract expansion opportunities with assigned suppliers
• Typically interfaces with the executive level in existing and prospective smaller suppliers to engage decision makers
• Leads negotiations in renewing multiyear contract within assigned supplier accounts
• Represents the company to the client and the client to the company
• Monitors client satisfaction with contracted deliverables and works with directors within the functions to achieve and maintain a high level of customer satisfaction
• Effectively manages renewals and information allowancesAs required, may participate in contract renewal effort on large multi year contracts
• May act as advisor on marketing, market research, sales management, industry issues, trends and IQVIA product and consulting capabilities
• May manage a team of supplier management representatives

Experience

Minimum 5 years of experience in running quantitative projects such as Consumer Behavior, Price Dynamics, Market Landscape/Assessment

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com