Retail Store Lead: Operations & Sales Growth

Xiaomi Technology; Kalimantan Timur; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading electronics company in Kalimantan Timur is seeking an experienced Store Manager to oversee store operations, manage sales strategies, and lead customer service efforts. The ideal candidate will have at least 5 years of experience in retail, strong administrative and team management skills, and proficiency in Microsoft Office. This role involves ensuring a top-notch customer experience and maintaining effective communication with the partner team. Knowledge in electronics and FMCG is preferred.

Qualifications

• Minimum 5 years of experience as a Sales Advisor, preferably in Sales/Retail.
• Strong administrative skills.
• Experience in electronics and FMCG sales preferred.

Responsibilities

• Complete various operation and management tasks of the store.
• Formulate the store's sales plans and strategies.
• Supervise goods turnover and store image maintenance.
• Manage customer service and handle complaints.
• Collaborate with partners in recruiting and training store employees.
• Maintain communication with partner team to improve store operation.

Skills

Sales Management

Customer Service

Team Management

Communication Skills

Microsoft Office

Education

College degree or above

Tools

Microsoft Excel

Microsoft Word

Job description

A leading electronics company in Kalimantan Timur is seeking an experienced Store Manager to oversee store operations, manage sales strategies, and lead customer service efforts. The ideal candidate will have at least 5 years of experience in retail, strong administrative and team management skills, and proficiency in Microsoft Office. This role involves ensuring a top-notch customer experience and maintaining effective communication with the partner team. Knowledge in electronics and FMCG is preferred.