Retail Manager (Muara Teweh - Kalimantan Tengah)

PT Duta Intiguna Yasa (MR DIY); Kalimantan Tengah; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading retail company in Kalimantan Tengah is seeking an experienced Retail Manager to oversee store operations. This full-time role involves managing staffing, sales performance, and customer service to ensure profitability. Candidates must have 3-5 years in retail management and a Bachelor's degree. Strong analytical skills and a passion for exceptional customer service are vital for success in this position.

Qualifications

• Minimum 3-5 years of experience in retail management or similar leadership role.
• Demonstrated expertise in driving sales and optimising operations.
• Strong analytical and problem-solving skills.

Responsibilities

• Manage all aspects of store operations, including staffing and inventory management.
• Develop and implement strategies to drive sales and improve customer satisfaction.
• Analyse store data to identify areas for improvement.

Skills

Retail management

Sales performance improvement

Customer service

Analytical skills

Team management

Education

Bachelor's degree in Business, Retail Management, or related field

Job description

About the role

As a Retail Manager at MR DIY, you will be responsible for overseeing the operations and performance of our store located in Barito Utara, Kalimantan Tengah. This full‑time position is crucial in ensuring the efficient and profitable running of our retail location, contributing to the overall success of the company.

What you'll be doing

Manage all aspects of store operations, including staffing, inventory management, customer service, and sales performance.

Develop and implement strategies to drive sales, improve customer satisfaction, and enhance operational efficiency.

Oversee the recruitment, training, and development of store personnel to build a motivated and skilled team.

Analyse store data and reports to identify areas for improvement and make data‑driven decisions.

Collaborate with cross‑functional teams to ensure alignment with company‑wide goals and initiatives.

Maintain compliance with all relevant laws, regulations, and company policies.

Provide regular updates and reports to senior management on the store's performance and key initiatives.

What we're looking for

Minimum 3‑5 years of experience in a retail management or similar leadership role.

Demonstrated expertise in driving sales, optimising operations, and managing a team.

Strong analytical and problem‑solving skills, with the ability to use data to inform decision‑making.

Excellent communication and interpersonal skills, with the ability to effectively engage with both customers and colleagues.

A passion for delivering exceptional customer service and creating a positive in‑store experience.

Familiarity with the retail industry and a deep understanding of local market dynamics.

Bachelor's degree in Business, Retail Management, or a related field.