Restaurant Manager - Oliverra

Hilton Worldwide, Inc.; Ungasan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global hospitality company is seeking a Restaurant Manager to oversee operations in Bali. The role involves managing the team, ensuring exceptional customer service, driving sales, and adhering to budget guidelines. Ideal candidates will have experience in Food and Beverage, excellent grooming standards, and a passion for guest service. This position allows you to lead a team in providing remarkable hospitality experiences while complying with hotel regulations.

Qualifications

• Management and/or supervisory experience in Food and Beverage.
• Passion for delivering exceptional levels of guest service.
• Ability to maintain customer satisfaction.

Responsibilities

• Manage restaurant operations and maintain customer service levels.
• Recruit, train, and develop the team.
• Work within budget on food and payroll.
• Drive sales and develop menus.
• Ensure compliance with health and safety legislation.

Skills

Food and Beverage experience

Ability to meet financial targets

Comply with brand standards

Ability to work under pressure

Excellent grooming standards

Development of team members

Flexibility in work situations

Education

Degree in relevant area

Job description

Job Description

Job Description - Restaurant Manager - Oliverra (HOT0BWXC)

Job Number:

HOT0BWXC

Work Locations

Umana Bali, LXR Hotels & Resorts Jl. Melasti, Banjar Kelod, Ungasan Bali 80364

What will I be doing?

As a Restaurant Manager, you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. You will manage, train and develop the team, work within budgeted guidelines for food and payroll, drive sales, develop menus, account for stock takes, incentivize staff, set departmental targets, evaluate guest satisfaction, conduct communication meetings, be environmentally aware, assist other departments and comply with hotel security, fire regulations and all health and safety legislation.

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

• Management and/or supervisory Food and Beverage experience
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!